29 days old


Milano, TX 76556
  • Job Code
\u003Cp\u003E\u003Cstrong\u003EPayroll Specialist :\u003C/strong\u003E\u003C/p\u003E \u003Cp\u003EWe are looking for a passionate Payroll Specialist to join our Client Services Team. The Payroll Specialist is responsible for serving ADP clients in order to deliver World Class Service, as well as maximize the value for them and continuously improve process and service.\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003EROLE IN TERMS OF TASKS :\u003C/strong\u003E\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EYour main task will be to ensure delivery of excellent service through:\u003C/li\u003E \u003Cli\u003EResolving client queries, issues and requests to client satisfaction within agreed service levels\u003C/li\u003E \u003Cli\u003EIdentifying and implementing service, process and product improvements\u003C/li\u003E \u003Cli\u003EManaging CRM and email caseloads whilst being available to answer client phone queries\u003C/li\u003E \u003Cli\u003EManaging client expectations with regard to case resolution timescales\u003C/li\u003E \u003Cli\u003ECertify all output provided to the client\u003C/li\u003E \u003Cli\u003EAccurate and timely payroll delivery\u003C/li\u003E \u003C/ul\u003E \u003Cp\u003E\u003Cstrong\u003EOthers:\u003C/strong\u003E\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EContributing to root cause analysis and implementing solutions to prevent reoccurrence of client queries, issues and requests\u003C/li\u003E \u003Cli\u003EActively manage own knowledge and skills to meet task productivity and quality standards in addition to sharing with the rest of the client support team.\u003C/li\u003E \u003Cli\u003EInput \u0026 check the payroll output for accuracy and to meet legislative requirements\u003C/li\u003E \u003Cli\u003EPerform Monthly declaration to third party (Uniemens, F24, etc.)\u003C/li\u003E \u003Cli\u003EMaintain knowledge of current ADP products and services and current statutory legislation\u003C/li\u003E \u003Cli\u003EReview and analysis Net Promoter Score (NPS) feedback and create management action plans, as appropriate\u003C/li\u003E \u003C/ul\u003E \u003Cp\u003E\u003Cstrong\u003EWHO WE ARE LOOKING FOR :\u003C/strong\u003E\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EMinimum of 3 years\u0027 experience working in a bureau environment (HR department or CDL)\u003C/li\u003E \u003Cli\u003EGood Knowledge of major CCNL\u003C/li\u003E \u003Cli\u003EGood Knowledge of English (mandatory)\u003C/li\u003E \u003Cli\u003EPayroll experience\u003C/li\u003E \u003Cli\u003EExperience of working with a CRM tool\u003C/li\u003E \u003Cli\u003EGood communicator both verbally and writing\u003C/li\u003E \u003Cli\u003EGood qualities in managing Client Relationship\u003C/li\u003E \u003Cli\u003EEconomic Studies (desirable)\u003C/li\u003E \u003Cli\u003EOrganized and methodical\u003C/li\u003E \u003Cli\u003ETarget driven and motivated\u003C/li\u003E \u003C/ul\u003E \u003Cp\u003EAt ADP, you will have the potential to continually progress, within one global organization.\u003C/p\u003E \u003Cp\u003E\u0026nbsp;\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003ELocation: Montecchio Maggiore (Vicenza)\u003C/strong\u003E\u003C/p\u003E \u003CP\u003E\u003C/P\u003E \u003CP\u003EWe\u0027re designing a better way to work, so you can achieve what you\u0027re working for. Consistently named one of the \u0027Most Admired Companies\u0027 by FORTUNE\u00AE Magazine, and recognized by DiversityInc\u00AE as one of the \u0027Top 50 Companies for Diversity,\u0027 ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. \u0022Always Designing for People\u0022 means we\u0027re creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.\u003C/P\u003E \u003CP\u003EAt ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.\u003C/P\u003E


Posted: 2019-11-11 Expires: 2019-12-12

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Milano, TX 76556

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