11 days old

IT Service Desk - TEMPORARY

LIC - HQ
Long Island City, NY 11101
  • Job Code
    116029371

Overview

This is a temporary opportunity within the IT Service Desk department. This is a great opportunity for someone currently enrolled in school for Computer Science or similar.



Responsibilities

  • Assist with answering help desk hotline.
  • Enter tickets into our ticketing system.
  • Resolve support issues with documentation.
  • Hours are 9am – 5pm, M-F (can be flexible).
  • Other duties as assigned.
  • <br /><b>Overview</b><br/><br /><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt; color: #000000;"><span style="color: #1f497d;">This is a temporary opportunity within the IT Service Desk department. This is a great opportunity for someone currently enrolled in school for Computer Science or similar. </span></span></p><br /><br /><b>Responsibilities</b><br/><br <ul><li><span style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Assist with answering help desk hotline.</span></li><li><span style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Enter tickets into our ticketing system.</span></li><li><span style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Resolve support issues with documentation.</span></li><li><span style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Hours are 9am 5pm, M-F (can be flexible).</span></li><li><span style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Other duties as assigned.</span></li></ul> <img src="https://analytics.click2apply.net/v/ljQEKyc2VrW1ubo4uJ6BQ"> <br/><br/><br /><b>Qualifications</b><br/><br /><ul><li><span style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Be able to follow documentation and policies.</span></li><li><span style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strong customer service skills (patience, attention to detail, courteous).</span></li><li><span style="color: #000000; font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to work on small hardware issues, including phones, printers, keyboards.</span></li></ul><p>PI116029371</p>

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    Posted: 2019-12-03 Expires: 2020-01-03

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    IT Service Desk - TEMPORARY

    LIC - HQ
    Long Island City, NY 11101

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