30 days old

Implementation Specialist I - Time Off and Portal Features - 184980

El Paso, TX 79901
  • Job Code
    184980
\u003Cdiv\u003E\u003Cstrong\u003EUnlock Your Career Potential: Implementation at ADP.\u003C/strong\u003E Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments? At ADP, the Implementation team is driven by our customers\u0027 success. With us, you\u0027ll combine your analytic and project management skills with your ability to simplify complex information -- helping customers develop the skills and confidence to use our products with ease. You provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EADP is hiring an Implementation Specialist II.\u003C/strong\u003E In this position, you\u0027ll leverage our top-ranked training programs and world-class service guidelines to create exceptional onboarding experiences for each product or service implementation. \u003Cbr /\u003E\u003Cbr /\u003EWe strive for every interaction to be driven by our \u003Cstrong\u003ECORE\u003C/strong\u003E values: \u003Cstrong\u003EInsightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.\u003C/strong\u003E \u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003ERESPONSIBILITIES:\u003C/strong\u003E\u003Cbr /\u003E \u003Cul\u003E \u003Cli\u003EImplement ADP\u0027s solutions to non-complex clients, following ADP guidelines, and in accordance with client expectations\u003C/li\u003E \u003Cli\u003EEnsure client satisfaction and retention through timely solution delivery within client-defined timeliness\u003C/li\u003E \u003Cli\u003EReview orders for accuracy and then implement the solution in a very prescribed manner according to guidelines and training\u003C/li\u003E \u003Cli\u003EFollow solutions and implementation guidelines as indicated by the client \u003C/li\u003E \u003Cli\u003EWork with client for the first few product runs until clients are successfully up and running\u003C/li\u003E \u003Cli\u003EWork under direct supervision to resolve issues and provide solutions\u003C/li\u003E \u003Cli\u003ERemain engaged with client throughout implementation, until client is successfully running ADP solutions\u003C/li\u003E \u003Cli\u003EInteract/collaborate with ADP associates in sales and customer service\u003C/li\u003E \u003Cli\u003EExchange routine information with members of client project team, including priorities, timeliness and issues as they arise\u003C/li\u003E \u003C/ul\u003E \u003Cbr /\u003E\u003Cstrong\u003EQUALIFICATIONS REQUIRED:\u003C/strong\u003E\u003Cbr /\u003E \u003Cul\u003E \u003Cli\u003E1 to 3 years of experience working in a client service/customer service environment or systems integration environment\u003C/li\u003E \u003Cli\u003EHigh school diploma or equivalent in education and experience\u003C/li\u003E \u003C/ul\u003E \u003C/div\u003E \u003CP\u003E\u003Cdiv\u003E\u003Cstrong\u003EPREFERRED QUALIFICATIONS:\u003C/strong\u003E Preference will be given to candidates who have the following:\u003Cbr /\u003E \u003Cul\u003E \u003Cli\u003EBachelor\u0027s degree or equivalent in education and experience\u003C/li\u003E \u003Cli\u003EProven ability to maintain focus and work effectively with multiple demands\u003C/li\u003E \u003Cli\u003EAbility to work as part of a team to accomplish tasks\u003C/li\u003E \u003Cli\u003EStrong client relationship skills\u003C/li\u003E \u003Cli\u003EMust be comfortable working in a performance-based and structured environment while demonstrating high ethical standards\u003C/li\u003E \u003Cli\u003EMust be able to recognize basic procedural issues as they arise, then escalate to the appropriate level\u003C/li\u003E \u003Cli\u003EAbility to demonstrate learning agility and critical thinking skills and apply basic concepts in new situations\u003C/li\u003E \u003Cli\u003EProficient in the latest web technologies and working knowledge of various operating systems\u003C/li\u003E \u003Cli\u003EExcellent analytical skills and time management skills\u003C/li\u003E \u003Cli\u003EExcellent communication skills both verbal and written\u003C/li\u003E \u003Cli\u003EProficient using Microsoft Office\u003C/li\u003E \u003C/ul\u003E \u003C/div\u003E\u003C/P\u003E \u003CP\u003EWe\u0027re designing a better way to work, so you can achieve what you\u0027re working for. Consistently named one of the \u0027Most Admired Companies\u0027 by FORTUNE\u00AE Magazine, and recognized by DiversityInc\u00AE as one of the \u0027Top 50 Companies for Diversity,\u0027 ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. \u0022Always Designing for People\u0022 means we\u0027re creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.\u003C/P\u003E \u003CP\u003EAt ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.\u003C/P\u003E

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Posted: 2019-11-11 Expires: 2019-12-12

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Implementation Specialist I - Time Off and Portal Features - 184980

ADP
El Paso, TX 79901

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