6 days old

Hub Communication and Administration Intern

American Airlines
Washington, DC

Location: Reagan National Apt (DCA-TRML) 
Additional Locations: None
Requisition ID: 20402 

Job Description

The New American Airlines is working to create the greatest airline in the world. American is again strong, profitable and competitive.  As we build momentum we are looking for people who want to be part of the vision.


Join us for a career with endless possibilities.


Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


The new American is in the business of serving the global travel needs of our customers.  At the core of the company is our commitment to each customer and each employee.  We are dedicated to developing and delivering what our customers value.  Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people. 


The Undergraduate Intern position is a developmental assignment that provides interns with real-time work projects, leadership development opportunities, as well as involvement in corporate social responsibility.  Work projects involve assignments that are relevant to American's current business needs and opportunities.


The DCA Hub Communication and  Administration Internship will expose the successful candidate to various aspects of the airport and airline operation at American’s downtown Washington, DC hub.  Focal points of the role will be:

  • Business Administration (day-to-day exposure and support to department procedures)
  • Process observation, automation, and optimization
  • Ownership of “MagicInfo” digital communications tool
  • Support of local DCA AA Webpage
  • Hub analysis and reporting
  • Develop station communications and support miscellaneous employee events
  • Develop Administration presentations
  • Exposure to peer departments (Tower Ops, Ramp, Customer Service, Catering, Facilities, etc.)


In addition to the valuable business exposure received, the successful candidate will also receive an hourly wage and flight benefits during the internship period.

Job Qualifications


American Airlines’ DCA Hub Communication and Administration internship focuses on providing participants with real-world business exposure, on-the-job training and the ability to move around the department to experience various airport business functions.  Characteristics of the successful candidate are:

  • Working towards an undergraduate or degree with coursework in a communications or generalized business discipline (Communications, Marketing, Management, Business Administration, etc.)
  • Refined skills with MS Office (chiefly MS Excel and PowerPoint); familiarity with software programs used in conducting communications and analysis
  • Demonstrated analytical skills, including the ability to assemble information, extract pertinent facts, draw logical conclusions, and present recommendations
  • Interest in optimization, problem-solving and process improvement
  • Ability to make independent judgments and decisions while taking ownership of job responsibilities
  • Ability to work well within a team office/operational environment
  • Experience in media and marketing
  • Strong oral and written communication skills
  • Possess a valid U.S. driver’s license and the ability to pass a background check
  • Travel Required: Less than 5%

Additional Locations: None
Requisition ID: 20402 


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Hub Communication and Administration Intern

American Airlines
Washington, DC

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American Airlines
Washington, DC

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