1+ months

HR Solutions Chat Specialist - 184509

Tempe, AZ 85281
  • Job Code
\u003Cp\u003EADP\u0027s Professional Employer Organization is hiring an \u003Cstrong\u003EHR Solutions Specialist\u003C/strong\u003E\u003C/p\u003E \u003Cp\u003EWe strive for every interaction to be driven by our \u003Cstrong\u003ECORE\u003C/strong\u003E values, does this sound like you?\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003EInsightful Expertise --\u003C/strong\u003E\u003Cstrong\u003E Are you the kind of person that loves to learn new things and show off what you learned to solve problems?\u003C/strong\u003E\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003EIntegrity is Everything -- \u003C/strong\u003E\u003Cstrong\u003EIs honesty and working for a company with strong moral values important to you?\u003C/strong\u003E\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003EService Excellence -- \u003C/strong\u003E\u003Cstrong\u003EDo you take pride getting the right answers and helping clients make their jobs easier? \u003C/strong\u003E\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003EI\u003C/strong\u003E\u003Cstrong\u003Enspiring Innovation -- \u003C/strong\u003E\u003Cstrong\u003EAre you the kind of person that comes up with new ways of doing things, questions what has been done before and enjoys giving feedback?\u003C/strong\u003E\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003EEach Person Counts -- \u003C/strong\u003E\u003Cstrong\u003EDoes working in a team environment, where you have fun, share experiences and support your friends sounds like something you would enjoy?\u003C/strong\u003E\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003EResults-Driven -- \u003C/strong\u003E\u003Cstrong\u003EDo you like to challenge yourself and others with healthy competition, love to get things right the first time and get things done the first time?\u003C/strong\u003E\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003ESocial Responsibility -- \u003C/strong\u003E\u003Cstrong\u003EWould you like to work for a company that pays you to volunteer for the causes you care about?\u003C/strong\u003E\u003C/p\u003E \u003Cp\u003EIf you share our values, let\u0027s talk about what you\u0027ll be doing: \u003C/p\u003E \u003Cp\u003E\u0026nbsp;\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003EResponsibilities\u003C/strong\u003E\u003C/p\u003E \u003Cul\u003E \u003Cli\u003E Use your skills to be a specialist in providing solutions to all our offerings, HR, Payroll, Benefits and more.\u003C/li\u003E \u003Cli\u003E Put your problem-solving skills to use and troubleshoot technology issues.\u003C/li\u003E \u003Cli\u003E Provide state of the art service using our digital technology tools and channels.\u003C/li\u003E \u003Cli\u003E Partner with our teams to help provide a seamless experience for our clients.\u003C/li\u003E \u003Cli\u003E Build relationships with client administrators to help them run their business by applying empathy and a sense of urgency with every interaction.\u003C/li\u003E \u003Cli\u003E Continuous learning of product features, services and compliance to safeguard our clients and their employees.\u003C/li\u003E \u003Cli\u003E Provide leaders with suggestions around how to make your job easier and share what\u0027s most important to your clients.\u003C/li\u003E \u003C/ul\u003E \u003Cp\u003E\u0026nbsp;\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003EExperience -- Required Qualifications\u003C/strong\u003E\u003C/p\u003E \u003Cul\u003E \u003Cli style=\u0022margin-left: 0.5in;text-align: left;\u0022\u003E 2\u002B years in a Customer Service environment\u003C/li\u003E \u003Cli style=\u0022margin-left: 0.5in;text-align: left;\u0022\u003E 2\u002B years HR Generalist, Payroll or Benefits experience\u003C/li\u003E \u003C/ul\u003E \u003Cul style=\u0022margin-top: 0.0in;\u0022\u003E \u003Cli style=\u0022margin-top: 3.75pt;margin-bottom: 3.75pt;background: white;\u0022\u003EBachelor\u0027s Degree or its equivalent in education and experience\u003C/li\u003E \u003Cli style=\u0022margin-top: 3.75pt;margin-bottom: 3.75pt;background: white;\u0022\u003EA strong focus on client satisfaction in a relevant industry or as an HR/HRIS practitioner with systems experience\u003C/li\u003E \u003C/ul\u003E \u003Cul style=\u0022margin-top: 0.0in;\u0022\u003E \u003Cli style=\u0022margin-top: 3.75pt;margin-bottom: 3.75pt;background: white;\u0022\u003EMust be comfortable working in a performance-based and structured environment while demonstrating high ethical standards\u003C/li\u003E \u003Cli style=\u0022margin-top: 3.75pt;margin-bottom: 3.75pt;background: white;\u0022\u003EThe ability to work in a team environment as well as work independently while making sound decisions\u003C/li\u003E \u003Cli style=\u0022margin-top: 3.75pt;margin-bottom: 3.75pt;background: white;\u0022\u003EInitiative to seek out answers, solutions, and positive outcomes for both the client and ADP\u003C/li\u003E \u003Cli style=\u0022margin-top: 3.75pt;margin-bottom: 3.75pt;background: white;\u0022\u003EProficiency in the latest web technologies and working knowledge of various operating systems \u003C/li\u003E \u003Cli style=\u0022margin-top: 3.75pt;margin-bottom: 3.75pt;background: white;\u0022\u003EProven ability to produce positive results.\u003C/li\u003E \u003Cli style=\u0022margin-top: 3.75pt;margin-bottom: 3.75pt;background: white;\u0022\u003EStrong client relationship-building skills.\u003C/li\u003E \u003C/ul\u003E \u003Cul\u003E \u003Cli style=\u0022margin: 3.75pt 0.0in 3.75pt 0.5in;background: white;\u0022\u003E Demonstrate organizational skills like the ability to multi-task, set priorities, and follow up promptly.\u003C/li\u003E \u003C/ul\u003E \u003Cp style=\u0022text-align: left;\u0022\u003E\u0026nbsp;\u003C/p\u003E \u003Cp\u003E\u003Cstrong\u003ESkills:\u003C/strong\u003E\u003C/p\u003E \u003Cul\u003E \u003Cli\u003E Typing proficiency of 45 wpm\u003C/li\u003E \u003Cli\u003E Ability to troubleshoot technical issues\u003C/li\u003E \u003Cli\u003E Love to work in a fast-paced, constantly changing environment\u003C/li\u003E \u003Cli\u003E Effective verbal and written communication skills using an omnichannel approach\u003C/li\u003E \u003Cli\u003E Knowledge of Microsoft Office with a strong working knowledge of Excel\u003C/li\u003E \u003Cli\u003E Excellent interpersonal and telephone skills and demonstrated client conflict resolution skills necessary\u003C/li\u003E \u003Cli\u003E Project management and effective time management skills necessary\u003C/li\u003E \u003Cli\u003E Be a change agent and participate in the agile development of the digital experience\u003C/li\u003E \u003Cli\u003E Basic knowledge of ADP\u0027s WFN (or other enterprise PR \u0026 H\u0026W) products and a proven proficiency of navigating the ADP organization (or other) to resolve client requests required preferred\u003C/li\u003E \u003C/ul\u003E \u003CP\u003E\u003Cp style=\u0022background: white;\u0022\u003E\u003Cstrong\u003EPreferred Qualifications\u003C/strong\u003E\u003C/p\u003E \u003Cp style=\u0022background: white;\u0022\u003E\u003Cstrong\u003EBONUS POINTS FOR THESE:\u003C/strong\u003E \u003Cem\u003EPreferred Qualifications\u003C/em\u003E\u003C/p\u003E \u003Cul style=\u0022margin-top: 0.0in;\u0022\u003E \u003Cli style=\u0022margin-top: 3.75pt;margin-bottom: 3.75pt;background: white;\u0022\u003EIndustry specific certifications such as PHR or CPP\u003C/li\u003E \u003Cli style=\u0022margin-top: 3.75pt;margin-bottom: 3.75pt;background: white;\u0022\u003EUp to 1 year of professional consulting experience or equivalent experience as a practitioner in a systems-related organization.\u003C/li\u003E \u003Cli style=\u0022margin-top: 3.75pt;margin-bottom: 3.75pt;background: white;\u0022\u003EExperience learning and applying basic concepts in new situations regarding a sophisticated, Human Capital Management system in areas such as HR, Payroll, Tax, Benefits, 401k, etc. in both a classroom and in a hands-on environment.\u003C/li\u003E \u003Cli style=\u0022margin-top: 3.75pt;margin-bottom: 3.75pt;background: white;\u0022\u003EExperience using Human Capital Management tools.\u003C/li\u003E \u003Cli style=\u0022margin-top: 3.75pt;margin-bottom: 3.75pt;background: white;\u0022\u003ECompliance knowledge around HR, Payroll and Benefits.\u003C/li\u003E \u003Cli style=\u0022margin-top: 3.75pt;margin-bottom: 3.75pt;background: white;\u0022\u003EHistory using and contributing to a knowledge management system.\u003C/li\u003E \u003C/ul\u003E \u003Ch1 style=\u0022text-align: left;\u0022\u003E#LISERVICE\u003C/h1\u003E \u003Cdiv\u003E\u0026nbsp;\u003C/div\u003E \u003Cdiv\u003E \u003Cp style=\u0022font-size: 11.0pt;font-family: Calibri;margin: 0.0in;\u0022\u003E#LI-HF1\u003C/p\u003E \u003C/div\u003E \u003Cp style=\u0022margin-bottom: 7.5pt;background: white;\u0022\u003EPlease check your email for an invitation to schedule a phone screening if you are selected for further consideration.\u003Cbr /\u003E(Please ensure your email is set to accept emails from ADP or check your Spam folders for emails from ADP - Career Opportunities)\u003C/p\u003E\u003C/P\u003E \u003CP\u003EWe\u0027re designing a better way to work, so you can achieve what you\u0027re working for. Consistently named one of the \u0027Most Admired Companies\u0027 by FORTUNE\u00AE Magazine, and recognized by DiversityInc\u00AE as one of the \u0027Top 50 Companies for Diversity,\u0027 ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. \u0022Always Designing for People\u0022 means we\u0027re creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.\u003C/P\u003E \u003CP\u003EAt ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.\u003C/P\u003E


Posted: 2019-10-24 Expires: 2019-12-12

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HR Solutions Chat Specialist - 184509

Tempe, AZ 85281

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