22 days old

HR Service Delivery - Payroll Analyst

JPMorgan Chase & Co.
Newark, DE 19711
  • Job Code

HR Service Delivery - Payroll Analyst

Req #: 190088797
Location: Newark, DE, US
Job Category: Human Resources
Potential Referral Amount: US Dollar (USD)


JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com 


Corporate Human Resources plays an integral role in designing, implementing, and managing global initiatives across the firm.  The functional areas within Corporate HR include global Recruiting, Training, Talent and Development, Career Management, Diversity, Compensation, Benefits, Employee Relations, Technology, Finance and HR Service Delivery ( HRSD). Our Human Resource professionals within these areas are among the most talented and innovative in the industry. They take a proactive approach to identifying and proposing solutions to organizational challenges, often working side by side with business managers to attract, manage and retain high-potential talent. Through a focus on continuous improvement and long-term success, Corporate HR helps refine our corporate culture, define our firm wide vision and reinforce our reputation as a world-class employer.


HR Service Delivery (HRSD) is a team of ~750 who execute and support core HR activities for the 260,000+ employees of JPMorgan Chase working in 63 countries. 


The North American Payroll team services the US, Canada, and Bahamas, with primary oversight for payroll processing operations including all facets of downstream support. The overall North American Payroll organization has four main work streams; Payroll Operations, Timekeeping, Case Management and US Payroll Tax & Accounting.  Payroll operates in a regional model; U.S. employee primary hub is located in Delaware, and a secondary presence in our Bangalore shared services center. 


  • 5+ years with complex, multi-state, end- to end payroll experience required (gross to net, taxation, garnishments, etc.)

  • 2-3 years in a lead capacity; managing a process – people management not required for this role

  • 2-3 Canadian payroll experienced required

  • Experience with PeopleSoft and PeopleSoft Query strongly preferred

  • Experience with Oracle HCM preferred but not required

  • Results oriented to achieve quality results in extremely tight timeframes

  • Must have initiative, be self-starter, fast learner and team player

  • Must be flexible and adaptable to ongoing changes, to ensure success for the greater good of the entire HRSD global family

  • Ability to analyze problems and provide solutions

  • Must be flexible with extended hours that maybe required during critical deadlines

  • Ability to multitask and meet multiple deadlines in a fast-paced environment with changing initiatives

  • Experience documenting standard operating procedures

  • Possesses good judgment, recognizes when to escalate, appropriately seeks clarity and proactively shares information

  • CPP or FPC preferred but not required

Keyword: consumer%20banking


Posted: 2019-11-14 Expires: 2019-12-14

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HR Service Delivery - Payroll Analyst

JPMorgan Chase & Co.
Newark, DE 19711

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