5 days old

HR Business Partner, Corporate & Investment Bank - Wholesale Payments

JPMorgan Chase & Co.
New York, NY 10007
  • Job Code

HR Business Partner, Corporate & Investment Bank - Wholesale Payments

Req #: 190085403_1
Location: New York, NY, US
Job Category: Human Resources
Potential Referral Amount: US Dollar (USD)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com


The HR Business Partner role sits within the firmwide HR Global People Support (GPS) HR organization – a Center of Excellence/Shared Service construct. The HR Business Partner’s responsibility is to work with managers at varying levels of the organization to execute strategic priorities set by senior leaders.  They provide support to senior HR Business Partners and senior managers on core HR activities. They help senior managers engage with others in GPS and with specialists to bring resolution to their HR-related matters.

This position will report to the Corporate & Investment HR Business Partner Lead and be aligned to support one or more executives within the Wholesale Payments HR team.


Responsibilities will include:

  • Support the implementation of people agenda initiatives and efforts for a business area
  • Provide day-to-day advice on human capital matters.
  • Advise business leadership and cascade the structuring & re-organizational changes deeper into LOB areas to institutionalize the new organization into BAU
  • Support year-end compensation process by ensuring that baselines are accurate and synchronized (including joiners, leavers, transfers) with finance and/or business management, providing guidance on IC and salary planning as appropriate and supporting managers through compensation decisions.
  • Support the performance and talent management cycle by partnering with leaders on an as-needed basis to handle succession planning needs and requirements, answer performance questions, issues and processes, supporting and providing guidance on the promotion process particularly during quarterly & end-of-year timing
  • Facilitate feedback processes and other employee input initiatives, e.g. action plans based on Employee Opinion Surveys, Pulse Checks, etc
  • Support or participate in individualized development and coaching to managers and emerging leaders, as needed, and in partnership with the development team. This may include supporting action items that stem from leadership coaching provided by the aligned HRBP or an external coach
  • Be available to provide front-line support to managers for HR risk / controls initiatives
  • Provide project management support for HR-related initiatives being implemented within LOBs
  • Support cross-LOB and large scale initiatives
  • Work with MIS and reporting to understand trends and outliers, and facilitate fact based, metrics driven client decisions.
  • Be a champion of HR process change. Analyze processes, data and trends to make recommendations to management team for continuous improvement
  • Partner with HR colleagues of all levels to drive efficiencies and leverage best practices
  • Ensure appropriate controls are in place and managed effectively for all critical HR processes
  • Lead and/or actively participate in HR projects, aligned to key identified HR priorities

Skills and Experiences

  • 5 - 9 years of overall Human Resource experience (previous HR Business Partner experience preferred)
  • Bachelor’s Degree required, advanced degree desired.
  • Technical Knowledge: Knowledge of full range of people practices in a business setting: goal setting, performance assessment and improvement, compensation practices, talent review and talent management, workforce planning, reductions in force, manager development. Project management abilities including execution skills and end to end process improvement. Technically proficient in MS Office Suite – including Excel and PowerPoint.
  • Strategy & Analysis Skills: Able to translate business strategies/priorities/goals into people strategies/priorities/goals. Utilizes critical thinking and analytical skills regularly to identify issues and trends, develop solutions and/or recommendations to address root cause. Strong analytical, quantitative and technical skills that enable individual to leverage data to create HR strategies that support and drive business results
  • Consultative, Coaching, and Influencing Skills: Ability to navigate a global matrix organization and partner on issues across HR and the business. Must be able to work collaboratively and to develop strong, positive working relationships. Proven track record in objectively coaching employees and management through complex, difficult issues and mitigating risks.  Exceptional judgment, demonstrated ability to make sound decisions and be creative in developing alternative solutions in a fast paced environment.  Ability to manage multiple tasks while remaining proactive and flexible in style.  Ability to handle large amounts of confidential/sensitive information on a frequent basis.  Excellent consulting, influencing and negotiation skills. Skilled at coaching and developing others, particularly managers and leaders. Able to quickly size up a complex people/business situation, sort through the facts, develop alternatives and make sound recommendations. Understands when to escalate. Provides insight to clients to assess issues/potential risks and recommends actions. Challenges clients to question assumptions & think through problems. Exhibits sound judgment in approach & outcomes.  Able to build this skill in others. Ideally, some experience with leading others through change and utilizing transparent communication strategies. Demonstrated ability to influence; able to gain consensus and strong commitments for action. 
  • Teamwork: Promotes partnership by fostering a shared purpose, trust and teamwork across teams, businesses, functions, regions, and levels.
  • Other Desired Behaviors: Courage:  To push back.  To tackle new challenges for the organization. Resiliency:  focus and determination to influence multiple stakeholders. Intellectual Curiosity: to learn something new and ask lots of questions.  Innovation: to keep ahead of trends and inspire as a thought leader.

Keyword: consumer%20banking


Posted: 2019-09-10 Expires: 2019-10-10

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HR Business Partner, Corporate & Investment Bank - Wholesale Payments

JPMorgan Chase & Co.
New York, NY 10007

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