11 days old

Global Supplier Services - Global Outsourcing Program Manager

JPMorgan Chase & Co.
Plano, TX 75074
  • Job Code

Global Supplier Services - Global Outsourcing Program Manager

Req #: 190097559
Location: Plano, TX, US
Job Category: Technology
Potential Referral Amount: 5000 US Dollar (USD)
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

The JPMC Global Outsourcing team is responsible for developing, deploying and overseeing a program that drives the effective use of suppliers to accomplish JPMorgan Chase's strategic goals.  This includes building awareness of the program at the firm and ensuring consistency globally across both the Lines of Business (LOBs) and corporate groups.  It also includes understanding and dissemination of regulatory requirements and reporting to regulators on the program and status.  The major focus of the program is to ensure our suppliers are performing to the same high standards that JPMorgan Chase holds itself accountable to including client service, quality, control, regulatory compliance, business resiliency and protection of information.

The Project Management Office (PMO) is accountable for driving the completion of key Third Party Oversight and Control (TPOC) deliverables and managing their associated dependencies.  This includes the execution of consistent program and project communications across TPOC.  The PMO also oversees and tracks demand management for both new and existing priorities and produces both scheduled and ad-hoc management presentations as required.


The TPOC program manager will report directly into the head of the PMO.  Their responsibilities will include, but are not limited to, the following:

  • Create and manage a book of work for the top 10 cross functional initiatives inclusive of supporting documentation and presentations, as required
  • Maintain all program and project collateral as defined by the PMO’s best practices
  • Ability to create key management presentations under tight deadlines with impeccable attention to detail
  • Ability to assert influence to help steer the program or project in the strategic direction of the organization
  • Participate and help support general financial and headcount tracking and strategy

    • Minimum 5-7 years of experience in large global corporation or financial services institution, with preferably at least three years in a program or business management role
    • Ability to identify, articulate, track, and manage project requirements
    • Develop thorough understanding of the individual initiatives that comprise the overall TPOC program
    • Provide stakeholder transparency by publishing regular and consistent updates on project status and deliverable dates
    • Ability to convert high level concepts into tangible presentation materials to help educate key stakeholders across the bank
    • Self-starter with excellent writing and communication skills

    Keyword: consumer%20banking


    Posted: 2019-12-03 Expires: 2020-01-02

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    Global Supplier Services - Global Outsourcing Program Manager

    JPMorgan Chase & Co.
    Plano, TX 75074

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