10 days old

Global Supplier Services - Business & Ops Manager - Corporate Third Party Risk Oversight

JPMorgan Chase & Co.
Plano, TX 75074
  • Job Code

Global Supplier Services - Business & Ops Manager - Corporate Third Party Risk Oversight

Req #: 190075150
Location: Plano, TX, US
Job Category: Technology
Potential Referral Amount: US Dollar (USD)


JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/.


The Corporate Third-Party Oversight (CTPO) Sourcing, and Procurement Operations organization is part of the JPMorgan Chase (JPMC) Chief Administrative Office.

CTPO provides the framework for how we engage, monitor and hold our vendors and suppliers accountable to the firm and our clients and customers.  The Corporate TPO (CTPO) team coordinates with and provides guidance to the LOB CTPO teams firm-wide with respect to the governance, risk assessment and policies and procedures associated with all third-party engagements. CTPO also provides oversight to the vendors engaged by the firm's Corporate Functions and is responsible for firm-wide CTPO training, reporting and standards.

As a Business & Operations Manager on the Risk Design Program team within CTPO, your primary responsibility will be to support forward looking strategy for the function and support the direction of the overall Risk Design program. Additional responsibilities will include supporting initiatives such as supplier residual risk, aligning with JPMC Cybersecurity team to enhance the Supplier management program, and driving efficiencies across the program while maintaining a focus on risk controls. You will play a lead role in improving the risk management process and improving the training, communications, and alignment.

Primary Duties and Responsibilities:

  • Perform strategic planning and vision setting on the Risk Design Program team in alignment with Corporate Third Party Oversight (CTPO), Cybersecurity Technology Controls, Compliance, Legal and regional/local regulatory requirements.
  • Integrate emerging risk control requirements into the existing Third Party Risk Assessment process
  • Develop detailed responses related to regulators or internal auditors Request for Information related to Risk Design Program
  • Perform mapping of regulatory or compliance frameworks against the current risk assessment process and prioritize any gaps identified with process enhancements
  • Strong understanding of Cybersecurity and Risk Control frameworks and their adoption in Supplier management domain
  • Participate in internal leadership forums with various stakeholders TCOs, Technology resiliency, Compliance, Legal, Sourcing, Cyber, CTPO and regulatory engagement teams to understand forward looking agenda and adapt program to accommodate future demands
  • Identify opportunities for improving third party risk posture as well as JPMC's third party risk management processes, including expanded monitoring, KRI tracking, etc.
  • Influence technology direction and develop requirements for supporting the third party risk management process, tools and integration in CTPO program
  • Assist with various Third Party Risk Management program initiatives working closely with the CTPO Program Leads and Third Party Risk Management Leads.
  • Support internal education and best practices sharing with peers and colleagues, as well as third party education & awareness, as needed
  • Identify opportunities for process improvements to deliver increasing operational efficiency in the processes.


  • A minimum of 10 years experience in Vendor Management, Risk, Compliance, Control or Audit activities within a Bank Holding Company; International Banking experience a plus
  • 5+ years of experience in Technology controls with emphasis on Risk and Cybersecurity controls
  • In-depth knowledge and understanding of risk management practices and methodologies, including risk assessment, experience with Compliance, Operational, and IT Risk across one or more business units
  • Past experience in developing, executing or enhancing a global risk management program within a challenging environment of regulatory change, and an established track record of overseeing successfully both short term objectives and long range projects with interim and measurable goals
  • Experience interacting with senior banking executives
  • Proven track record in building good working relationships across global organizations and influencing change
  • Professional maturity and confidence in expressing a point of view with senior management peers
  • Strong analytical, communication, and negotiation skills
  • Ability to build rapport, garner respect and appropriately exercise authority in a collaborative cross-cultural environment
  • Masters degree preferred, Bachelors degree required or equivalent technical experience.
  • Experience with cloud service provider deployment preferred

Keyword: consumer%20banking


Posted: 2019-09-12 Expires: 2019-10-12

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Global Supplier Services - Business & Ops Manager - Corporate Third Party Risk Oversight

JPMorgan Chase & Co.
Plano, TX 75074

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