23 days old

General Manager - Israel TLV

American Airlines
תל אביב-יפו, תל אביב 60000

Please make sure you have the legal right to work and live in Israel prior to applying to this position.


Location: Ben Gurion Airport (TLV-TRML) 

Requisition ID: 36570 




Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This role is part of the Tel Aviv airport team within the International & Cargo division. You will be responsible for managing all aspects of the Tel Aviv airport operation with a direct reporting line to the Area General Manager of AMS, LIS, TLV & PRG.  The role is also responsible for managing operational performance, and making strategic and operational decisions.

What you'll do
  • Manage all areas of the day to day operation covering customer services, ramp and baggage, operations, catering, security, premium services etc.
  • Take full responsibility for meeting strategic goals in operational performance and cost control
  • Oversee contracted and insourced staff in the delivery of customer services, ramp and baggage, operations, catering, security, premium services etc.
  • Be responsible for the preparation, monitoring and control of the station operating budget
  • Negotiate on behalf of American Airlines with contractors, suppliers and airport authorities and government agencies
  • Represent American Airlines TLV at official external meetings
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Strong interpersonal skills
  • Strong leadership and people management skills or potential to develop
  • Experience of working in an airport environment
  • Ability to prioritize a demanding workload amongst competing demands
  • Excellent time management skills and the ability to multi-task effectively
  • Ability to use own initiative and work independently
  • Excellent written, verbal and listening communication skills in both Hebrew and English
  • Ability to work both as part of a small team and as an individual contributor
  • Good project management skills
  • Ability to motivate and lead a successful team
  • Ability to effectively manage and resolve workplace conflict
  • Confidence, assertiveness and self-motivation
  • Ability to maintain confidentiality and be respectful of opposing views and opinions
  • Strong experience of using Customer Service GDS
  • Good PC skills including Microsoft Word, Excel and Powerpoint
  • A good breadth of airline knowledge
  • Hold a valid driving license

Preferred Qualifications- Education & Prior Job Experience

  • Trained in complaints resolution or equivalent (LCRO)
  • Previous budgetary experience
  • Valid TLV Airside pass
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.


Job Level: 4/management
Requisition ID: 36570 


Posted: 2020-01-24 Expires: 2020-02-23

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General Manager - Israel TLV

American Airlines
תל אביב-יפו, תל אביב 60000

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