29 days old

General Manager, Food & Beverage | Cure Insurance Arena

Spectra FH - CURE Insurance Arena
Trenton, NJ 08611
  • Job Code
    118652749

The General Manager is responsible for the efficient, professional and profitable operation of the food service operations at the assigned Spectra venue. This individual ultimately oversees every managerial, f/t and p/t position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property.

This position is based at our Cure Insurance Arena. Over the past two decades, the Arena has hosted international music sensations like Cher, Bruce Springsteen, Shania Twain, Elton John and Luciano Pavarotti; top sports events such as the 2006 NCAA Division I Women's Basketball First and Second Rounds and 2009 NCAA Division I Women's Basketball Trenton Regional; and family-friendly entertainment like the Ringling Bros. and Barnum & Bailey Circus and The Harlem Globetrotters. The Arena has accommodations for up to 10,000 guests for concerts and seating for 9,000 for basketball. Hockey games have room for 8,100 fans. You can learn more about our venue here: http://www.cureinsurancearena.com/



Responsibilities

  • Ensure legal, efficient, professional and profitable operation of the assigned Spectra venue.
  • Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.
  • Final decision-maker on equipment purchases and leases.
  • Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
  • Author, review and amend policies & procedures, as required.
  • Author and amend contracts; authorize terms.
  • Oversee scheduling and labor allocation.
  • Analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio.
  • Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods.
  • Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.
  • Directs and assists managers in preparing and attaining future goals.
  • Provides each manager with the proper direction and follows up on all assignments.
  • Inspects the operation on a regular basis to ensure that the established quality standards are maintained.
  • Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines.
  • Develops an effective management team.
  • Gives the managers clear direction, and provides the necessary assistance for them to provide them to perform their work.
  • Evaluates each manager's performance and makes recommendations for their improvement.
  • Reviews and assists in the development of menus and marketing plans with the appropriate department heads.
  • Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light.

<br /> <p style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica; color: #000000;">The <strong>General Manager</strong> is responsible for the efficient, professional and profitable operation of the food service operations at the assigned Spectra venue. This individual ultimately oversees every managerial, f/t and p/t position, and ensures full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. In addition to managing the day to day business operations, the General Manager solicits new sources of revenue, both on and off the venue property.</span></p> <p style="margin: 0px;"> </p> <p style="margin: 0px;"><span style="font-size: 10pt; font-family: Helvetica, sans-serif; color: #000000;">This position is based at our <strong>Cure Insurance Arena</strong>. Over the past two decades, the Arena has hosted international music sensations like Cher, Bruce Springsteen, Shania Twain, Elton John and Luciano Pavarotti; top sports events such as the 2006 NCAA Division I Women's Basketball First and Second Rounds and 2009 NCAA Division I Women's Basketball Trenton Regional; and family-friendly entertainment like the Ringling Bros. and Barnum & Bailey Circus and The Harlem Globetrotters. The Arena has accommodations for up to 10,000 guests for concerts and seating for 9,000 for basketball. Hockey games have room for 8,100 fans. You can learn more about our venue here: </span><a href="http://www.cureinsurancearena.com/" target="_blank" rel="noopener"><span style="font-size: 10.0pt; font-family: 'Helvetica',sans-serif;">http://www.cureinsurancearena.com/</span></a></p> <br /><br /><strong>Responsibilities</strong><br /><br style="margin-top: 0in;" /> <ul> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Ensure legal, efficient, professional and profitable operation of the assigned Spectra venue.</span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements.</span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Final decision-maker on equipment purchases and leases.</span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.</span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Author, review and amend policies & procedures, as required.</span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Author and amend contracts; authorize terms.</span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Oversee scheduling and labor allocation.</span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio.</span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods.</span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.</span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Directs and assists managers in preparing and attaining future goals.</span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Provides each manager with the proper direction and follows up on all assignments.</span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Inspects the operation on a regular basis to ensure that the established quality standards are maintained.</span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines.</span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Develops an effective management team.</span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Gives the managers clear direction, and provides the necessary assistance for them to provide them to perform their work.</span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Evaluates each manager's performance and makes recommendations for their improvement.</span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Reviews and assists in the development of menus and marketing plans with the appropriate department heads.</span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Establishes and maintains personal relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light.</span></li> </ul> <p style="margin-bottom: .0001pt;"> </p> <img src="https://analytics.click2apply.net/v/DowM2oTm8AMzUYwysqegd"> <br/><br/><br /><strong>Qualifications</strong><br /><br /> <ul> <li><span style="font-size: 10pt; font-family: helvetica;">MA or MS; BA or BS with business-related major; </span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Minimum 5 years management experience in food-related or concessions industry.</span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Concessions Manager Certificate from the National Association of Concessionaires.</span></li> <li style="color: black; margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica;">Nationally recognized, advanced food service sanitation training course certification.</span></li> <li style="margin-bottom: .0001pt;"><span style="font-family: helvetica; font-size: 10pt;"><span style="color: black;">Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner</span> <span style="color: black;">which fosters a positive, enthusiastic and cooperative work environment.</span></span></li> <li style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica; color: black;">Ability to make sound business/operations decisions quickly and under pressure.</span></li> <li style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica; color: black;">Ability to speak, read, and write in English.</span></li> <li style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica; color: black;">Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.</span></li> <li style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica; color: black;">Ability to work well in a team-oriented, fast-paced, event-driven environment.</span></li> <li style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica; color: black;">Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.</span></li> <li style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica; color: black;">Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.</span></li> <li style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica; color: black;">Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Spectra and venue concession and premium services operations.</span></li> <li style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica; color: black;">Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages).</span></li> <li style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica; color: black;">Ability to handle cash accurately and responsibly.</span></li> <li style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica; color: black;">Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.</span></li> <li style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica; color: black;">Ability to work independently with little direction.</span></li> <li style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica; color: black;">Experience working in a Union environment required.</span></li> <li style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica; color: black;">Experience in a fast paced ball park or stadium preferred.</span></li> <li style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: helvetica; color: black;"><span style="font-size: 10pt; font-family: helvetica;">Accounting minor or credits preferred.</span></span></li> </ul> <p style="margin: 0px;"> </p> <p style="margin: 0in; margin-bottom: .0001pt;"><span style="font-size: 10.0pt; font-family: 'Helvetica',sans-serif; color: black;">Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization. Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories. Come Join Us! You can learn more about Spectra at </span><a href="http://www.spectraexperiences.com/" target="_blank" rel="noopener"><span style="font-size: 10.0pt; font-family: 'Helvetica',sans-serif;">www.spectraexperiences.com/</span></a></p> <p style="margin: 0px;"> </p> <p style="margin: 0px;"><strong><em><span style="font-size: 10.0pt; font-family: 'Helvetica',sans-serif; color: black;">Spectra</span></em></strong><em><span style="font-size: 10.0pt; font-family: 'Helvetica',sans-serif; color: black;"> is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply</span></em><span style="font-size: 10.0pt; font-family: 'Helvetica',sans-serif; color: black;">.</span></p><p>PI118652749</p>

Categories

Posted: 2020-03-02 Expires: 2020-04-02

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

General Manager, Food & Beverage | Cure Insurance Arena

Spectra FH - CURE Insurance Arena
Trenton, NJ 08611

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast