15 days old

GCO Instructional Designer - Global Learning Solutions

Amgen
Tampa, FL 33602
  • Job Code
    115635098
Amgen

Job ID: R-87948
Location: Tampa, FL, US 33602

At Amgen, our mission is simple: to serve patients. Our new Tampa Capability Center provides essential services that enable us to better pursue this mission. This state-of-the-art center serves as a base for finance, information systems, and human resources professionals to make a meaningful impact at one of the world's leading biotechnology companies.

The GCO Instructional Designer, Global Learning Solutions (GLS) reports to the GCO Instructional Design Manager, GLS at Amgen's Capability Center in Tampa, Florida, with responsibilities to support Global Learning & Performance (GL&P) Learning Professionals in all Commercial regions including US, Europe, Intercontinental, and JAPAC.

This position is responsible for designing and developing learning solutions that are aligned with the region's strategies and with business needs. The ID partners closely with commercial learning professionals and marketers to understand performance challenges and desired work outputs. The ID combines their understanding of Amgen's products and commercial staff needs with best practices in Instructional Design while delivering best-in-class performance support, training, and communications solutions for clients. The ID follows creative design standards to ensure all assigned deliverables are met.

The ID owns end-to-end instructional design responsibilities for training projects (e.g., Training needs analysis, design documentation, writing and editing of creative deliverables, adept use of tools and templates, and quality control of final deliverables). The ID produces deliverables such as content outlines, design documents, style guides/templates, storyboards, infographics, workshop materials, performance support tools, and eLearning modules.

The ID collaborates across the GL&P community and the Capability Center to ensure that GLS is adding value and meeting business needs. Specifically, the GCO ID ensures learning content is produced effectively, efficiently, and in line with the priorities identified by functional governance.

Key responsibilities of for the Instructional Designer include:
  • Consults with functional learning professionals and marketing partners to ensure the most appropriate learning solutions are proposed
  • Provides end-to-end instructional design support on learning projects
  • Employs ID best practices in the execution of project deliverables, including design documents, content outlines, workshop materials, performance support tools, and eLearning modules
  • Works - as needed - with vendors, shared service providers, and contract workers to develop and deliver training deliverables
  • Supports the identification-and if needed, the creation-of media assets
  • Works with learning clients to ensure governance, design, and development processes are followed
  • Maintains functional partnerships with appropriate functional representatives
  • Provides thought leadership on new and innovative approaches to Instructional Design
  • Executes on the annual goals of the group and the department
  • Partners with GL&P colleagues to identify opportunities for collaboration, process improvement, and resource sharing
  • Attends key commercial meetings (eg. National or Regional US Sales Meetings- S1 & S2, Key Marketing Meetings, Key Product Launch Meetings) to ensure quality, delivery when required, and iterations of key learning initiatives and workshops
  • Facilitates design workshops with GCO L&P and marketing teams for high priority projects and/or products


The Instructional Designer will have some travel that could be approximately 30%.

Basic Qualifications

Master's degree

OR

Bachelor's degree & 2 years of Learning & Performance and/or Pharma/Biopharma Sales/Marketing experience

OR

Associate's degree & 6 years of Learning & Performance and/or Pharma/Biopharma Sales/Marketing experience

OR

High school diploma / GED & 8 years of Learning & Performance and/or Pharma/Biopharma Sales/Marketing experience

Preferred Qualifications
  • 3+ years of experience in Sales and/or Marketing in the pharma or biopharma industry
  • 3+ years of experience developing eLearning, ILT, OJT, performance support, and other learning solutions
  • Comprehensive knowledge of adult learning principles and instructional design
  • Experience conducting training needs analysis in order to identify appropriate learning solutions
  • Experience supporting training projects from beginning to end
  • Experience creating deliverables for sales or marketing clients
  • Strong consulting skills
  • Prior experience with learning technology solutions and eLearning design software
  • Collaborative work style with ability to solicit input, influence, and support decision making
  • Project management skills
  • Strong service orientation and high standards of excellence and business enablement
  • Strong written and oral communication skills


Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

The invaluable contributions of our talented Tampa team will help us develop the vital and innovative medicines that treat serious illness and unmet medical needs around the globe.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PI115635098

<b>Amgen</b><br/><br/><b>Job ID: </b>R-87948<br/><b>Location: </b>Tampa, FL, US 33602<br/><br/>At Amgen, our mission is simple: to serve patients. Our new Tampa Capability Center provides essential services that enable us to better pursue this mission. This state-of-the-art center serves as a base for finance, information systems, and human resources professionals to make a meaningful impact at one of the world's leading biotechnology companies.<br><br>The GCO Instructional Designer, Global Learning Solutions (GLS) reports to the GCO Instructional Design Manager, GLS at Amgen's Capability Center in Tampa, Florida, with responsibilities to support Global Learning & Performance (GL&P) Learning Professionals in all Commercial regions including US, Europe, Intercontinental, and JAPAC.<br><br>This position is responsible for designing and developing learning solutions that are aligned with the region's strategies and with business needs. The ID partners closely with commercial learning professionals and marketers to understand performance challenges and desired work outputs. The ID combines their understanding of Amgen's products and commercial staff needs with best practices in Instructional Design while delivering best-in-class performance support, training, and communications solutions for clients. The ID follows creative design standards to ensure all assigned deliverables are met.<br><br>The ID owns end-to-end instructional design responsibilities for training projects (e.g., Training needs analysis, design documentation, writing and editing of creative deliverables, adept use of tools and templates, and quality control of final deliverables). The ID produces deliverables such as content outlines, design documents, style guides/templates, storyboards, infographics, workshop materials, performance support tools, and eLearning modules.<br><br>The ID collaborates across the GL&P community and the Capability Center to ensure that GLS is adding value and meeting business needs. Specifically, the GCO ID ensures learning content is produced effectively, efficiently, and in line with the priorities identified by functional governance.<br><br>Key responsibilities of for the Instructional Designer include:<br><ul><li>Consults with functional learning professionals and marketing partners to ensure the most appropriate learning solutions are proposed</li><li>Provides end-to-end instructional design support on learning projects</li><li>Employs ID best practices in the execution of project deliverables, including design documents, content outlines, workshop materials, performance support tools, and eLearning modules</li><li>Works - as needed - with vendors, shared service providers, and contract workers to develop and deliver training deliverables</li><li>Supports the identification-and if needed, the creation-of media assets</li><li>Works with learning clients to ensure governance, design, and development processes are followed</li><li>Maintains functional partnerships with appropriate functional representatives</li><li>Provides thought leadership on new and innovative approaches to Instructional Design</li><li>Executes on the annual goals of the group and the department</li><li>Partners with GL&P colleagues to identify opportunities for collaboration, process improvement, and resource sharing</li><li>Attends key commercial meetings (eg. National or Regional US Sales Meetings- S1 & S2, Key Marketing Meetings, Key Product Launch Meetings) to ensure quality, delivery when required, and iterations of key learning initiatives and workshops</li><li>Facilitates design workshops with GCO L&P and marketing teams for high priority projects and/or products<br><br></li></ul><br>The Instructional Designer will have some travel that could be approximately 30%.<br><br><b>Basic Qualifications</b><br><br>Master's degree<br><br>OR<br><br>Bachelor's degree & 2 years of Learning & Performance and/or Pharma/Biopharma Sales/Marketing experience<br><br>OR<br><br>Associate's degree & 6 years of Learning & Performance and/or Pharma/Biopharma Sales/Marketing experience<br><br>OR<br><br>High school diploma / GED & 8 years of Learning & Performance and/or Pharma/Biopharma Sales/Marketing experience<br><br><b>Preferred Qualifications</b><br><ul><li>3+ years of experience in Sales and/or Marketing in the pharma or biopharma industry</li><li>3+ years of experience developing eLearning, ILT, OJT, performance support, and other learning solutions</li><li>Comprehensive knowledge of adult learning principles and instructional design</li><li>Experience conducting training needs analysis in order to identify appropriate learning solutions</li><li>Experience supporting training projects from beginning to end</li><li>Experience creating deliverables for sales or marketing clients</li><li>Strong consulting skills</li><li>Prior experience with learning technology solutions and eLearning design software</li><li>Collaborative work style with ability to solicit input, influence, and support decision making</li><li>Project management skills</li><li>Strong service orientation and high standards of excellence and business enablement</li><li>Strong written and oral communication skills</li></ul><br><br>Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.<br><br>Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.<br><br>The invaluable contributions of our talented Tampa team will help us develop the vital and innovative medicines that treat serious illness and unmet medical needs around the globe.<br><br>Join Us <br> <br> If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen. <br> <br> Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses. <br> <br> As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients. <br> <br> Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.<br/><br/> <img src="https://analytics.click2apply.net/v/BXBLyOfXRL8gipB2iRrwl"> <p>PI115635098</p>

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Posted: 2019-11-20 Expires: 2019-12-21

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GCO Instructional Designer - Global Learning Solutions

Amgen
Tampa, FL 33602

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