1+ months

FRA - Expert Certification Payroll H / F - 169225

Nanterre, \u00CEle-de-France
  • Job Code
\u003Cp\u003EA pioneer in human capital management (HCM) and process outsourcing, ADP is the specialist in human resources management services.\u003C/p\u003E \u003Cp\u003EPowerful technologies with a touch of humanity: 630,000 customers worldwide including \u0026frac12; million in the Cloud and 12,000 in France trust us. 35 million active users use our services, 5 million Logins each day and 19,500 Logins every second. Companies around the world, regardless of industry or size, leverage cloud-based solutions and the knowledge of ADP\u0027s experts to help unlock the potential of their people. Human Resources, Time and Activity Management, Payroll: Let\u0027s work together to build beautiful innovative solutions.\u003C/p\u003E \u003Cp\u003EWe are looking for :\u003C/p\u003E \u003Cp\u003EAn Expert Certification Payroll H / F\u003C/p\u003E \u003Cp\u003EAt ADP, the world leader in Payroll and Human Resources, you ensure the service relationship with our customers and certify the compliance of the outsourced payroll service, as you are:\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EThe bearer of a general view of the information system (assisting the customer globally on the tool and \u0026quot;framing\u0026quot; it methodologically in cooperation with ADP),\u003C/li\u003E \u003Cli\u003EThe structuring entry point of customer requests for effective (quality, responsiveness) support.\u003C/li\u003E \u003C/ul\u003E \u003Cp\u003EWithin the customer service MS DECIDIUM WEB, as Payroll Accounting Expert, you ensure the daily service function to customers as part of our commitment to MS service:\u003C/p\u003E \u003Cul\u003E \u003Cli\u003ERelational point of service of your customers, you receive requests from your customers (Symphony, CMC telephony system):\u003C/li\u003E \u003Cli\u003EBy relying on your payroll expertise, you evaluate the customer need in order to answer it (practical customer, deliverable, modification ...) or transmit your first analysis to the referring teams.\u003C/li\u003E \u003Cli\u003EYou assist your clients in the day-to-day operation of their ADP IS (Payroll Support, Result Justification, OPS Relationships, ATM, Collaborative Administrative Processes, Requestor).\u003C/li\u003E \u003Cli\u003EYou accompany your customers for a good integration of their data in the IS (help to enter topics in GAP, the use of the collective entry grid).\u003C/li\u003E \u003Cli\u003EFor the requests of your customers concerning important needs of evolution of their information system ADP (integration of company, recast of agreement, change of CCN ...), you assist them in the expression of their need, their advocate for demand-side processing options that capitalize on the value proposition of the ADP modeled offer.\u003C/li\u003E \u003Cli\u003EIn general, for any request requiring support team intervention (Payroll settings, GTA, workstation, requestor, analysis of payroll data ...) you guarantee the conformity and completeness of the request expressed by the customer, you perform a first level of analysis and transmit to the referencing team.\u003C/li\u003E \u003C/ul\u003E \u003Cp\u003ECustomer relationship management:\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EYou drive the client in a logic of cooperation for an optimal production of his pay (Monthly Meeting of Service, planning, RDV milestones).\u003C/li\u003E \u003Cli\u003EYou guarantee the respect of the predefined deadlines with the customer.\u003C/li\u003E \u003Cli\u003EPostgraduate training in HR, accounting, law or other training favoring the analysis and practice of figures. You have service experience in the payroll / HR trades. Your experience has allowed you to develop expertise on time management and management under schedule constraints.\u003C/li\u003E \u003Cli\u003E\u0026nbsp;\u003C/li\u003E \u003Cli\u003EAt ease on the relational level, you are oriented (e) client (external, internal, team). Your autonomy, rigor and sense of organization are undeniable assets to succeed in this position. You are comfortable in a technical environment (CRM, configuration ...)\u003C/li\u003E \u003Cli\u003EYou have a good knowledge of payroll processes, personnel administration, accounting and social legislation and have facilities for using information systems. You know how to manage priorities and are concerned about customer satisfaction.\u003C/li\u003E \u003C/ul\u003E \u003CP\u003E\u003C/P\u003E \u003CP\u003EWe\u0027re designing a better way to work, so you can achieve what you\u0027re working for. Consistently named one of the \u0027Most Admired Companies\u0027 by FORTUNE\u00AE Magazine, and recognized by DiversityInc\u00AE as one of the \u0027Top 50 Companies for Diversity,\u0027 ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. \u0022Always Designing for People\u0022 means we\u0027re creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.\u003C/P\u003E \u003CP\u003EAt ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.\u003C/P\u003E


Posted: 2019-10-16 Expires: 2019-12-12

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FRA - Expert Certification Payroll H / F - 169225

Nanterre, \u00CEle-de-France

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