23 days old

Executive Director - Digital Identity Federation – Senior Product Manager

Palo Alto, CA 94301
  • Job Code

Executive Director - Digital Identity Federation – Senior Product Manager

Req #: 190046777
Location: Palo Alto, CA, US
Job Category: Digital
Potential Referral Amount: US Dollar (USD)


Digital Identity - Role Description


Chase is leading the way with the digital services we offer customers. There is plenty more to come!


The Digital Authentication Product Team is building the future of digital identities and authentication to support a great experience for our customers and the delivery of our online services - you could be part of its success.


Digital Identity Federation – Senior Product Manager


This role is an exciting opportunity to lead one of the most significant digital initiatives in the banking sector. In this role you will be responsible for driving the delivery of new customer propositions based on federating customers’ digital identities to multiple relying parties.


You will work across the bank and with our partner organizations, leading the way in providing ground-breaking services for customers to assert their identity when: applying for new services, authenticating themselves simply and securely, and protecting their data and privacy.


Your responsibilities will include:

  • Leading the strategic definition and evaluation of the significant Digital Identity opportunities facing JPMC, and developing investment proposals and roadmaps for delivery of the chosen strategy

  • Leading industry partners, JPMC partners, customer experience teams, vendors and technical delivery partners to deliver new identity services for customers

  • Conducting proofs of concept and piloting of services internally and with customers

  • Managing the interdependencies between the other Product delivery teams and the component activity required for E2E delivery of the required changes

  • Driving the design, requirements and delivery of these initiatives to quality, time and cost targets

  • Conducting periodic roadmap performance reviews with key stakeholders (plan vs. actual, key milestones/deliverables, management focus items, etc)

  • Develop and maintain the product road map/pipeline - gaining input from all stakeholders



You have:

  • Demonstrable passion and experience in driving leading-edge change in the financial services sector

  • Strong leadership and communications skills and the ability to operate in a fluid environment

  • 5+ years of product management experience

  • 7+ years of driving change in a large financial institution

  • Experience of managing authentication, fraud and security projects or operating in a risk management environment

  • Experience of waterfall and agile methods

  • Experience managing multiple bank and non-bank partners in a matrix structure




  • Bachelor's degree required

Keyword: consumer%20banking


Posted: 2019-07-26 Expires: 2019-08-25

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world.

Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries.

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Executive Director - Digital Identity Federation – Senior Product Manager

JPMorgan Chase & Co.
Palo Alto, CA 94301

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