9 days old

Engineer/Senior Engineer, IT Situational Awareness

American Airlines
Fort Worth, TX 76102

Location: DFW Headquarters Building 8 (DFW-SV08) 
Additional Locations: None
Requisition ID: 36130 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job
  • ​This job is a member of the Information Technology Team within the Information Technology Division.
  • ​This position will build, deploy, and support hardware and software to correlate, consolidate, notify upon, analyze, determine impact of, and provide awareness of events within the enterprise infrastructure in data centers, cloud environments, and third-party hosting locations.
What you'll do

•Designs, builds, deploys, and maintains Situational Awareness
•Ensures a stable enterprise wide environment and reviews high impact outages to ensure the proper processes and procedures are in place to avoid problems in the future
•Proactively identifies troublesome trends as they develop; analyzes/predicts trends and develops a long-range plan designed to resolve problems and prevent them from recurring; maintains high service levels for the IT community
•Collaborates with project managers, engineers, administrators, and customers to deliver projects on time and within budget
•Drives performance monitoring tools related technology lifecycles, including research, designing, testing, and prototyping
•Participates in various IT projects intended to continually improve/upgrade the infrastructure, such as evaluation of new software and hardware required to meet a business need or to make a process more effective
•Works with suppliers on product lifecycle and refresh planning
•Develops documentation for requirements, operational policies, and procedures, as well as documentation to deploy monitoring tools to the data center and application operations teams
•Proactively recommends courses of action to maintain cost effectiveness and competitiveness

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • 3 years of full Software Development Life Cycle (SDLC) experience
  • 3 years of experience with monitoring the entire OSI stack with various tools

Preferred Qualifications- Education & Prior Job Experience

  • Master’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • 5+ years of full Software Development Life Cycle (SDLC) experience
  • 5+ years of experience with Application Performance Monitoring
  • 2+ years of experience with Moogsoft AIOps creating custom LAMs, MooBots, and cookbooks
  • Airline Industry experience
Skills, Licenses & Certifications
  • Proficient understanding of code versioning tools, such as Git
  • Expertise in RHEL 7.x
  • Expert using and developing REST interfaces to web applications
  • Understanding of monitoring topologies and best practices.
  • Understanding of application / infrastructure monitoring best practices.
  • Understanding of the language of developers (APIs, continuous delivery).
  • Familiarity with security principles and methods.
  • Knowledge of IP networking including TCP, UDP, DNS, DHCP, firewalls, IP routing, etc.
  • Strong command in scripting languages including JavaScript, BASH, Selenium, Python, and other common scripting environments.
  • Ability to effectively adapt to rapidly changing technology and apply it to business needs
  • Ability to anticipate user requirements and identify and resolve complex problems; strong customer service and communications skills
  • Experience in evaluating and explaining problems or situations; root cause analysis
What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 36130 

Categories

Posted: 2020-01-08 Expires: 2020-02-07

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Engineer/Senior Engineer, IT Situational Awareness

American Airlines
Fort Worth, TX 76102

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