9 days old

Engineer/Senior Engineer, IT Quality Assurance

American Airlines
Phoenix, AZ

Location: Rio West A Bldg (PHX-RWA1) 
Additional Locations: None
Requisition ID: 20105 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Information Technology Team, within the Information Technology Division. This position will be responsible for providing test automation services related to system test strategies and solutions that incorporate industry standard techniques, strategies and processes. This position will also plan, design, create and execute automated test suites for multiple applications with supervision by team leads.


Specifically, you'll do the following:

  • Design, write, execute and maintain automated test scripts for various web services
  • Perform the setup, upgrade, testing and administration of tools used by the testing team
  • Participate in the entire testing project lifecycle from requirements to test executions
  • Actively communicate testing status, including schedule, risks, issues, defects and potential impact
  • Execute test cases and report all defects in defect management tool
  • Provide engineering support for testing approach design and tools on projects of peers
  • Troubleshoot issues by researching symptoms, analyzing impacts and implementing solutions
  • Create test scenarios/cases and data based on requirements/user stories for non-GUI applications (i.e. Web Services)
  • Collaborate with Quality Assurance Analysts to plan, develop and maintain automation regressions and performance test suites


Required Qualifications

  • BS in Computer Science, Computer/Electrical Engineering, Management Information Systems (MIS), or related technical discipline, or equivalent experience/training
  • 4 years of Quality Assurance and/or application development experience
  • 2 years of hands-on experience with test automation


Preferred Qualifications

  • Airline experience
  • Demonstrated understanding of Quality Management, including testing techniques, methodologies, processes, tools, artifacts and measurements
  • Thorough knowledge and experience applying automation techniques and tools (Selenium or UFT/LeanFT preferred)
  • Experience in automated test case suite maintenance, including creation of new tests, automated test scheduling, execution and test logs analysis
  • Demonstrated knowledge of programming and scripting languages (MS Visual Basic, ASP .NET, Java Script, C++, C-Sharp, XML, WSDL, BizTalk)
  • Experience in testing SOA and Web Services
  • SDL experience; Agile experience preferred
  • Experience with Software Development Life Cycle (SDLC) and Agile methodologies
  • Experience with Windows XP/7 and UNIX environments
  • Exposure to MQ Series and WCS
  • Knowledge of relational databases, such as SQL7 or Oracle
  • Proficient with Microsoft Office Tools
  • Solid judgment and analytical skills; strong follow-up, time management and organizational skills
  • Ability to effectively adapt to rapidly changing environment

Qualifications (Continued)

Preferred Qualifications (Continued)

  • Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups
  • Ability to influence through outstanding interpersonal skills, collaboration and negotiation skills
  • Ability to work well within a team environment, as well as independently

Additional Locations: None
Requisition ID: 20105 


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Engineer/Senior Engineer, IT Quality Assurance

American Airlines
Phoenix, AZ

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Engineer/Senior Engineer, IT Quality Assurance

American Airlines
Phoenix, AZ

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