24 days old

Engineer/Senior Engineer, IT Infrastructure

American Airlines
Fort Worth, TX 76102

Location: Envoy Headquarters West Bldg (DFW-EVHW) 
Additional Locations: None
Requisition ID: 37738 

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the Regional IT Team within the Corporate Technology division of AA IT.

This position supports not one, but three airlines! The Regional Carriers IT Support team acts as a service provider to the wholly owned Regional Carriers of American Airlines (Envoy Air, PSA Airlines and Piedmont Airlines). Our objective is to provide excellent IT services to the three Regional Carriers and retain them as a valued customer. This department offices with Envoy Air in their headquarters building in Irving, TX, located at the north end of DFW Airport.

What you'll do

Provide Oracle database and Linux infrastructure support across numerous Information Systems within several data centers. Environments range from ASP Cloud-based applications hosted and managed by 3rd party vendors to PaaS/IaaS solutions managed entirely by the Regional Carriers IT Support Team. Facilitate coordination with 3rd party hosting and software vendors, AA IT Network, Security, Development and Support organizations and Regional Airline Business groups, including Line Maintenance, Heavy Maintenance, Supply Chain, Finance, Technical Publications and Stations Operations Control (SOC). Deliver excellent Customer Service to all facets of the organization encountered during the course of carrying out job functions.

Major Job Duties and Responsibilities:

- Execute Change Management process, including application installations, upgrades, Oracle database patching and break-fix

- Execute and document Disaster Recovery failover tests of all applications within the scope of responsibility at 6-12 month intervals

- Provide Oracle database administration and support for various applications

- Provide Linux Mid-Tier server administration and support for various applications

- Complete regular performance monitoring and trend analysis of database and mid-tier servers

- Development and support for technology applications and tools utilized to carry out job functions (automation of repeating technical tasks)

- Create processes, procedures and metrics for excellent service delivery

- Recommend new tools and other modifications to the environment to improve efficiency and reduce cost

- Receive problem critical messages originating from monitoring tools, work with end users and other technical teams, troubleshoot, resolve and/or escalate issues

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

· Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training

· 3 years of experience as a network or infrastructure engineer or administrator

 

Preferred Qualifications – Education & Prior Job Experience

· Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training

· 5+ years of experience as a network or infrastructure engineer or administrator

· Airline experience a plus

 

 

Skills, Licenses & Certifications

Proficient in the following technologies:

o Oracle DB Administration/Applications running on Oracle DB

o Linux Administration

o LDAP/Active Directory

o SSL/TLS/Network/TCP/IP

- Working knowledge in the following technologies:

o WebLogic Administration

o Apache Tomcat

o SQL Server, Postgres

o Java

o Azure

o Cloud and Web Service Integrations

o Mobility applications and devices

- Strong verbal and written communication skills, problem solving skills, customer service and interpersonal skills

- Self-motivated individual with strong desire to solve problems through investigative means; strong organizational skills

- Ability to work independently and manage one’s time effectively

- Exercise good judgment and decision making skills

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 37738 

Categories

Posted: 2020-03-11 Expires: 2020-04-10

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Engineer/Senior Engineer, IT Infrastructure

American Airlines
Fort Worth, TX 76102

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