22 days old

Engineer/Senior Engineer, IT Infrastructure

American Airlines
Fort Worth, TX

Location: AA Headquarters 1 (DFW-HDQ1) 
Additional Locations: None
Requisition ID: 19197 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

The Engineer, IT Infrastructure interacts with Development, Operations and Project Management groups inside American Airlines and is responsible for implementing technical requirements and solutions as they progress through the project management cycle. Requires continuous learning and expansion of existing technical capabilities across multiple active projects.


Specifically, you’ll do the following:

  • Leverage existing enterprise capabilities to provision net new systems and maintain and enhance existing systems in on-premise, datacenter and cloud environments
  • Perform configuration, installation, migration, maintenance, administration, automation and tuning of applications and servers
  • Create and maintain project based infrastructure documentation e.g. system /network diagrams, process flows, system runbooks
  • Manage and support enterprise application performance management, monitoring and logging solutions
  • Troubleshoot and support systems and applications across on-premise and cloud environments
  • Estimate level of involvement in terms of people, process, and technology considering infrastructure, licenses, development and support
  • Proactively share information regarding risks and opportunities to build competitive advantages and create efficiencies
  • Perform proof of concept for new technologies
  • Remain current with industry trends


Bachelor’s degree directly related to role responsibilities, e.g. Electrical/Computer Engineering, Computer Science, or an equivalent combination of education, training and experience. Directly related education, training and experience includes:

  • Experience implementing system /application automation, e.g. Infrastructure as code (CHEF, Puppet) tools, deployment automation, system level scripting (bash, shell,python, jython, perl, PowerShell, or vbscript)
  • Experience administering server operating systems, e.g. Windows Server 2008/2012/2016, RedHat Enterprise Linux 6.x/7.x, Solaris 10/11
  • Experience supporting Application/Web Servers, e.g. IBM Web Application Server, IBM Internet Hosting Server, Windows Internet Information Server (IIS), Apache Tomcat Server (tcServer)
  • Experience with various security components such as Application security, LDAP, SSL certificates and other third-party security products
  • Experience with application and system monitoring tools, e.g. Dynatrace, Splunk, New Relic, MoogSoft, AppDynamics, SolarWinds, etc.
  • Strong understanding of concepts related to application load balancing, clustering and other application scaling concepts, e.g. BIGIP LTM, BIG IP GTM, Citrix Netscaler, Juniper
  • Good understanding of storage technologies e.g. SAN and NAS / database technologies e.g. Oracle RAC, Oracle ODA, Microsoft SQL Server 2012/2016 / network technologies e.g. firewall, routing, LAN, WAN, DNS / server virtualization technologies, e.g. VMware ESX Server, Citrix XenApp Server, Microsoft Hyper-V

Additional Locations: None
Requisition ID: 19197 


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Engineer/Senior Engineer, IT Infrastructure

American Airlines
Fort Worth, TX

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American Airlines
Fort Worth, TX

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