5 days old

Director, Process Improvement

Campus Management
Boca Raton, FL 33433
  • Job Code
    113556405
Campus Management
  • The Director of Process Improvement will provide the process improvement & reengineering expertise to the organization.
  • Oversee a Process Improvement team which will consist of both direct reports and matrixed team members to accomplish identified operational goals for the Campus Management Professional Services organization.
  • Work in alignment with the organizational and operations leadership in enhancing the identification, prioritization, design, and implementation of process improvement initiatives through, training, mentoring, coaching, and developing a team.
  • Serve as a subject matter expert and lead practitioner to implement a process of ongoing improvement based on an approach similar to that of Lean Six Sigma. Work with global and cross-organizational leaders to improve existing processes, as well as to establish a new standard, repeatable procedures and practices. Also work in alignment with key business partners to analyze and streamline organizations, processes, and technologies for maximum efficiency and quality.

Essential Job Responsibiities

  • Perform organizational and process analysis and develop plans to improve quality, cycle time and cost. Synthesize analysis into operational insights and practical recommendations to assess risk and financial impact.
  • As identified by the Senior Leadership, lead large-scale process and organizational projects.
  • Equip the organization with operational excellence tools and practices necessary to improve and optimize organizations, process, and technology performance.
  • Serve as expert and champion of process methodology to maximize project throughput and productivity.
  • Mentor and coach project teams – including project leaders and members - to develop plans that enable continuous improvement post-implementation.
  • Proven analysis and scoping experience yielding projects and pipeline that maximizes the impact and benefit of improvements to decrease project cycle times.
  • Initiate and champion change to develop an organizational mindset that drives process improvement, ownership and accountability.
  • Provide leadership to enable the Campus Management and Professional Services organization to integrate business improvement and redesign into its operations and management practices.
  • Maintains collaborative team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment
  • Performs other similar and related duties as required or directed.
  • Establishes and maintains a pipeline and roadmap of current and potential projects in the pipeline
  • Provide regular reports, at least quarterly, of projects completed and in progress along with relevant metrics demonstrating financial and operational impact.
  • Bring insights to senior leadership about areas of operations that may benefit from Lean process improvement.
  • Bachelor’s degree in business or related field required, advanced degree preferred.
  • Knowledge of Lean Six Sigma training preferred
  • 8+ years of professional level experience particularly within the Higher Education and Professional Services sectors
  • Experience and proven track record in the successful implementation of process improvement initiatives in a complex organization.
  • Experience coaching and mentoring to all levels of an organization, actively contributes to the development of department and individual capabilities.
  • Process analysis and improvement skills.
  • Excellent analytical and problem-solving skills.
  • Leadership, project management, design thinking, problem-solving and team development skills.
  • High energy, relentless optimism in pursuit of achieving outcomes.
  • Proven track record in facilitation, public speaking, training, presentation and communication
  • Demonstrated success initiating change and ability to influence at all levels.
  • The ability, business maturity and interpersonal “savvy” to be proactive with work and establish credibility with senior managers.
  • Strong consulting experience and skills that include the capability to quickly identify and develop improvement opportunities and build the trust and confidence of key line executives, managers, and employees.
  • Proven track record in achieving results by working independently and with others.
  • Excellent written and verbal communication, presentation and facilitation skills.
  • Experience with project management software preferred.
  • Proficient in all Microsoft Office applications including Windows, Excel, Word, PowerPoint and Visio software
  • Experience with SharePoint Online Services and Web Development Tools preferred.
  • Demonstrated excellent verbal and written communications skills.
  • Exceptional organizational skills and attention to detail required.
  • Must be able to prioritize and support multiple work streams and support tasks.
  • Must be a team player and flexible
  • Highly developed customer-facing skills - communication, professionalism, customer service.
  • General knowledge of software life cycle tools and techniques
  • Up to 20% travel required
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

PI113556405

Campus Management<ul> <li>The Director of Process Improvement will provide the process improvement & reengineering expertise to the organization.</li> <li>Oversee a Process Improvement team which will consist of both direct reports and matrixed team members to accomplish identified operational goals for the Campus Management Professional Services organization.</li> <li>Work in alignment with the organizational and operations leadership in enhancing the identification, prioritization, design, and implementation of process improvement initiatives through, training, mentoring, coaching, and developing a team.</li> <li>Serve as a subject matter expert and lead practitioner to implement a process of ongoing improvement based on an approach similar to that of Lean Six Sigma. Work with global and cross-organizational leaders to improve existing processes, as well as to establish a new standard, repeatable procedures and practices. Also work in alignment with key business partners to analyze and streamline organizations, processes, and technologies for maximum efficiency and quality. </li> </ul> <p><strong><span style="text-decoration: underline;">Essential Job Responsibiities</span></strong></p> <ul> <li>Perform organizational and process analysis and develop plans to improve quality, cycle time and cost. Synthesize analysis into operational insights and practical recommendations to assess risk and financial impact.</li> <li>As identified by the Senior Leadership, lead large-scale process and organizational projects.</li> <li>Equip the organization with operational excellence tools and practices necessary to improve and optimize organizations, process, and technology performance.</li> <li>Serve as expert and champion of process methodology to maximize project throughput and productivity.</li> <li>Mentor and coach project teams including project leaders and members - to develop plans that enable continuous improvement post-implementation.</li> <li>Proven analysis and scoping experience yielding projects and pipeline that maximizes the impact and benefit of improvements to decrease project cycle times.</li> <li>Initiate and champion change to develop an organizational mindset that drives process improvement, ownership and accountability.</li> <li>Provide leadership to enable the Campus Management and Professional Services organization to integrate business improvement and redesign into its operations and management practices.</li> <li>Maintains collaborative team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment</li> <li>Performs other similar and related duties as required or directed.</li> <li>Establishes and maintains a pipeline and roadmap of current and potential projects in the pipeline</li> <li> Provide regular reports, at least quarterly, of projects completed and in progress along with relevant metrics demonstrating financial and operational impact.</li> <li>Bring insights to senior leadership about areas of operations that may benefit from Lean process improvement. </li> </ul> <ul> <li style="background: white;"><span>Bachelors degree in business or related field required, advanced degree preferred.</span></li> <li><span>Knowledge of Lean Six Sigma training preferred</span></li> <li><span>8+ years of professional level experience particularly within the Higher Education and Professional Services sectors</span></li> <li><span>Experience and proven track record in the successful implementation of process improvement initiatives in a complex organization.</span></li> <li><span>Experience coaching and mentoring to all levels of an organization, actively contributes to the development of department and individual capabilities.</span></li> <li><span>Process analysis and improvement skills.</span></li> <li><span>Excellent analytical and problem-solving skills.</span></li> <li><span>Leadership, project management, design thinking, problem-solving and team development skills.</span></li> <li><span>High energy, relentless optimism in pursuit of achieving outcomes.</span></li> <li><span>Proven track record in facilitation, public speaking, training, presentation and communication</span></li> <li><span>D</span><span>emonstrated success initiating change and ability to influence at all levels.</span></li> <li><span>The ability, business maturity and interpersonal savvy to be proactive with work and establish credibility with senior managers.</span></li> <li><span>Strong consulting experience and skills that include the capability to quickly identify and develop improvement opportunities and build the trust and confidence of key line executives, managers, and employees.</span></li> <li style="background: white;"><span>Proven track record in achieving results by working independently and with others.</span></li> <li style="background: white;"><span> </span>Excellent written and verbal communication, presentation and facilitation skills.</li> <li style="background: white;">Experience with project management software preferred.</li> <li style="background: white;">Proficient in all Microsoft Office applications including Windows, Excel, Word, PowerPoint and Visio software</li> <li style="background: white;">Experience with SharePoint Online Services and Web Development Tools preferred.</li> <li style="background: white;">Demonstrated excellent verbal and written communications skills.</li> <li style="background: white;">Exceptional organizational skills and attention to detail required.</li> <li style="background: white;">Must be able to prioritize and support multiple work streams and support tasks.</li> <li style="background: white;">Must be a team player and flexible</li> <li style="background: white;">Highly developed customer-facing skills - communication, professionalism, customer service.</li> <li style="background: white;">General knowledge of software life cycle tools and techniques</li> <li style="background: white;">Up to 20% travel required </li> </ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. <img src="https://analytics.click2apply.net/v/LY21B6cqKWezTB74iqM2K"> <p>PI113556405</p>

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Posted: 2019-09-10 Expires: 2019-10-11

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Director, Process Improvement

Campus Management
Boca Raton, FL 33433

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