17 days old

Direct Mail Delivery Execution Manager - Wilmington, DE

JPMorgan Chase & Co.
Wilmington, DE 19801
  • Job Code

Direct Mail Delivery Execution Manager - Wilmington, DE

Req #: 190078834
Location: Wilmington, DE, US
Job Category: Project Management
Potential Referral Amount: US Dollar (USD)

Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.5 trillion and operations worldwide. Chase serves nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,300 branches, 16,000 ATMs, mobile, online and by phone. For more information, go to Chase.com.
The DMD Print Manager Marketing Associate is responsible for managing supplier resources for print, personalization, lettershop & logistics for timely completion of direct mail campaigns and collateral projects. Provide guidelines for development of materials that meet cost and budgetary goals, manufacturing and postal requirements. Includes management of direct mail on-going run the engine campaigns, Ad-Hoc mailings, and collateral pieces. Individual will provide subject matter expertise and will interface with the Marketing Colleagues, External Suppliers and External Creative Agencies.
Responsibilities include; resolution of issues and overall production project/campaign management from concept to the mail, metrics reporting, extensive cost reporting, assists in developing process improvement initiatives, and cost saving initiatives.
Core responsibilities include:   
  • Assemble, review and disseminate supplier instructions and assignments.
  • Effectively manage external vendors in multiple locations in all aspects of production.
  • Limit and manage risk to the firm and stakeholders.  
  • Manage to or below cost thresholds.
  • Inventory monitoring, reduction and management. 
  • Participate and support Strategic Sourcing discussions or initiatives for RFP’s or other pricing events.
  • Oversee printing and direct mail production schedules effectively meet and surpass business expectations.
  • Provide recommendations to the business for instituting cost savings initiatives.
  • Accurately monitor and manage associated costs, data collection, reporting and closeouts.
  • Research and resolve issues.
  • Provide guidance to stakeholders to improve production or cost efficiency.
  • Ensure process adherence & drive process improvement.
  • Demonstrate strong problem solving. 
  • Proactively manage and own the DMD production space, escalate issue when appropriate. 

  • College degree or minimum 3 years of related experience required.
  • Knowledge of direct mail production, offset and digital printing, lettershop & imaging technology, data processing, postal requirements and related industry standards is required.
  • Strong analytical skills.
  • Strategic thinking and problem solving abilities.
  • Ability to work independently and multi-task in a fast paced environment.
  • A strong team player capable of partnering across lines of business.
  • Strong verbal and written communication skills.
  • Be a solutions oriented partner. 
  • Be an agent of change, capable of modifying and adapting to a changing work environment.
  • Strong knowledge and experience with Word, Excel and Powerpoint. 
  • Strong interpersonal skills. 

Keyword: consumer%20banking


Posted: 2019-09-04 Expires: 2019-10-04

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Direct Mail Delivery Execution Manager - Wilmington, DE

JPMorgan Chase & Co.
Wilmington, DE 19801

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