10 days old

Digital Senior Product Analyst

JPMorgan Chase & Co.
Wilmington, DE 19801
  • Job Code
    190101854

Digital Senior Product Analyst

Req #: 190101854
Location: Wilmington, DE, US
Job Category: Marketing/Communications
Potential Referral Amount: US Dollar (USD)


Do you have a unique ability to synthesizes large data sets and draw actionable insights?  Are you able to utilize your interpersonal skills to influence decision makers?  Are you interested in understanding human conversations and how to mimic that across different platforms?


If so, then this might be the right opportunity for you.  The Senior Product Analyst will be part of the Digital Team that utilizes machine learning approach to improve our customers experience across our platforms such as the Chase Mobile app.  We are seeking a talented and passionate individual to utilize


Natural Language Processing (NLP) to enhance and assess our artificial intelligence, machine learning platform. 


 


The individual will be working closely with our Product Managers, Technology, and Artificial Intelligence Modeling teams to enhance our new digital product.  You will help the team develop understanding of how consumers are engaged with our new product and identify opportunities to achieve our goals.  As a strategic and analytical thinker, you will use your passion to deliver insights to 1) provide support during product life cycle process, 2) monitor and conduct analyses of the product, and 3) deliver insights to improve customer experience or build out new features. 


 


Success in this role requires a strong foundation in data and analysis skills coupled with a proven ability to translate analytical insights in to comprehensive optimized action plans.  The role requires constant interactions across product development, relationship management, and technology. Strong communication, curiosity to learn new skills, and collaboration are a must in tandem with a deep desire to deliver significant value to the organization.


 


Key responsibilities include:


  • Evaluating performance of the our machine learning product
  • Enhancing our data capabilities by working with their product peers to capture new data  
  • Providing insights to improve customer experience through conversational analysis
  • Communicating results across various internal clients  and management



  • Bachelor's Degree in a quantitative discipline such as Predictive Analytics, Statistics, Mathematics, or Computer Science with coursework in Machine Learning and Natural Language Processing, or MBA or other graduate degree preferred

  • 5+ years of professional experience as a data scientist, advanced proficiency with at least two programming language for data analysis, e.g., R or Python

  • Experience with text mining and natural language processing and understanding of machine learning and working in large data sets ( e.g. 20 million+ rows)

  • Natural curiosity with strong work ethics -- asking the next question and seeking to understand at the nuanced level to spark a new idea and ability to influence and execute on the initiative

  • Strong work ethic and enthusiasm to learn and teach new things and self-starter with out-of-the box problem solving skills who can provide thought leadership and drive results

  • Ability to work in a team-oriented, collaborative start-up environment and experience working in an agile methodology

  • Exceptional time management skills, with the ability to multi-task, keep numerous tasks on track and manage ad-hoc data to form insightful business analysis with aggressive turnaround timelines


Keyword: consumer%20banking

Categories

Posted: 2019-11-27 Expires: 2019-12-27

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Digital Senior Product Analyst

JPMorgan Chase & Co.
Wilmington, DE 19801

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast