24 days old

Digital - Product Development Associate

JPMorgan Chase & Co.
Palo Alto, CA 94301
  • Job Code
    190092680_1

Digital - Product Development Associate

Req #: 190092680_1
Location: Palo Alto, CA, US
Job Category: Digital
Potential Referral Amount: US Dollar (USD)

JPMorgan Chase has undertaken an aggressive goal to become the leader for digital banking in the United States.  To achieve this, we are investing heavily in digital and technology infrastructure to transform how we service our customers.

 

The Digital Channels Strategy and Planning Product team is seeking a customer experience champion with strong analytical skills and business acumen to lead cross-channel strategic initiatives including trends and forecasting. The successful candidate will partner with cross-functional teams in defining innovative customer experiences and drive cross-channel trends and forecasting.

 

The role will support the following key components:

  • Assist in developing product strategy and roadmap for Channels Strategy & Planning team
  • Partner with cross-functional teams to drive consensus and execute on determined strategy
  • Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of initiatives. 
  • Support development of go-to-market approach for key initiatives.
  • Maintain strong knowledge of current mobile applications, devices and trends. 
  • Maintain, evolve, and communicate best practices and lessons learned.
  • Prepare updates to senior management.

This unique role will allow a multi-faceted candidate to join an entrepreneurial team supported by the assets of JPMC to impact new initiatives. This role also presents an excellent opportunity to:

  • Hone problem solving, communications and leadership skills in an environment of active mentorship and coaching
  • Advance to other roles in the company

 Areas of responsibility include:

  • Performing competitor/industry research leveraging both public and non-public sources
  • Working collaboratively with team members across LOBs and functional areas
  • Developing and contributing to concise communication materials for senior management
  • Ensuring book of work aligns to the overall project objectives and JPMC strategic priorities

Qualifications:

 

For prompt consideration please ensure you update the ‘current employer’ section of your profile in addition to attaching a resume.

  • Bachelor’s degree required, 3+ years of general banking experience, 1 year in Product Development or competitive analysis strongly preferred
  • Strong knowledge of and interest in current digital banking trends and future innovation
  • Experience working in an Agile environment
  • Excellent verbal and written skills and ability to work well in cross-functional teams  
  • A strong team player with the ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment
  • An outstanding ability to analyze problems, apply quantitative analytical approaches (including comfort in working with large data sets)
  • A track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
  • Ability to quickly gain an understanding Digital Channels and its priorities while working in a matrixed environment
  • Ability to work in an environment of strong risk and controls
  • Openness to an environment of active developmental feedback from peers and managers

Keyword: consumer%20banking

Categories

Posted: 2019-10-25 Expires: 2019-12-15

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Digital - Product Development Associate

JPMorgan Chase & Co.
Palo Alto, CA 94301

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