13 days old

Designer/Senior Designer, Digital Communications

American Airlines
Fort Worth, TX

Location: AA Headquarters 1 (DFW-HDQ1) 
Additional Locations: None
Requisition ID: 20121 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Digital Engagement Team within the Corporate Communications Division. This position will be responsible for collaborating closely with other designers and developers to deliver engaging communication solutions that shape how team members connect with the company.


Specifically, you’ll do the following:

  • Collaborates with the team to develop innovative and engaging digital experiences that incorporate digital best practices and align with business goals
  • Uses innovative design styles that enhance the end user experience
  • Provides strategic recommendations on new and interesting ways to drive web engagement
  • Deploys content from various content management systems utilizing CSS/HTML skills
  • Helps lead usability testing and research; translates findings into functional improvements
  • Embraces challenges and always be looking for ways to improve the product
  • Champions American’s internal visual design and brand standards and maintains consistency and ease of use across all internal platforms
  • Embraces the creative process through discovery; explores and creates conceptual models, flows, sitemaps, and navigation schemes
  • Seeks new ways to innovate and accomplishes communication goals


Required Qualifications

  • High School diploma or GED Equivalency
  • 3 years experience in developing engaging web-based interfaces


Preferred Qualification

  • Bachelor’s degree in relevant field or equivalent experience/training
  • Knowledge of visual design including screen layouts, information design, motion graphics and typography
  • Knowledge of Adobe Creative Suite, HTML5, XHTML, CSS, Javascript, jQuery, jQuery Mobile, SQL, AJAX, and PHP and demonstrated web design skills
  • Knowledge of responsive/adaptive design techniques
  • Ability to collaborate with other designers
  • Ability to manage a web design project from initial concepts to implementation
  • Knowledge of user testing to inform design and development
  • Ability to organize large amounts of content to deliver user interfaces that are meaningful and easy to use/navigate
  • Ability to perform in an Agile based, fast paced iterative environment
  • Knowledge of social business or enterprise social collaboration platforms such as Lithium, Jive/Aurea, Yammer, SharePoint, or Salesforce.com communities
  • Ability to give detailed attention to typography, color, imagery, motion, and graphic elements

Additional Locations: None
Requisition ID: 20121 


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Designer/Senior Designer, Digital Communications

American Airlines
Fort Worth, TX

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American Airlines
Fort Worth, TX

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