1+ months

Designer, Instructional Design

American Airlines
Fort Worth, TX 76102

Location: Training & Conf Ctr (DFW-TRCC) 
Additional Locations: None
Requisition ID: 33510 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Instructional Design Team within the People & Human Resources Division. This position will be responsible for creating, maintaining and measuring effective and engaging instructional curriculum specifically crafted to produce desired learning outcomes, improved performance and support corporate goals. This job provides the analysis, design, development, implementation and evaluation of the various training programs.


Specifically, you’ll do the following:

  • Maintains new to function training programs according to new policy changes and program updates
  • Creates storyboards, designs and develops interactive web-based training programs 
  • Produces videos and develops video scripts to align with policies and procedures
  • Conducts beta and train-the-trainer sessions
  • Analyzes, designs, develops, implements and evaluates training programs following department standards and guidelines while producing desired learning outcomes
  • Determines course objectives and the appropriate sequence in which to address them, develops assessment items that accurately measure learning outcomes and compiles and analyzes data regarding pre/post assessments, surveys and evaluations to identify trends and development opportunities
  • Conducts storyboarding, video script writing, editing and rendering videos using Camtasia and Kontiki
  • Employs a variety of teaching strategies conducive to motivating learning, including examples, practice, and interactivity
  • Partners with various workgroups to create a learning strategy that supports a diverse learning community
  • Maintains current with instructional design and industry trends and research

Required Qualifications

  • Bachelor's degree in relevant field or equivalent experience/training
  • 1 year technical writing experience applying training methodologies

Preferred Qualifications

  • Proven working experience in instructional design with performance-based training
  • Master's degree in relevant field
  • Experience in developing appropriate instructional curriculum that produces desired learning outcomes
  • Proficient in Adobe Captivate and Articulate (Storyline/Rise) while developing and editing multi-media programs
  • Experience in storyboarding, video script writing, editing and rendering videos using Camtasia and Kontiki
  • Knowledge of Microsoft Office to include Word, Excel, PowerPoint, etc.
  • Knowledge of instructional design and adult learning methodologies
  • Ability to work independently, as well as part of a team
  • Ability to manage multiple projects independently and efficiently ensuring that deadlines are met
  • Ability to demonstrate an acute attention to detail
  • Ability to employ a variety of teaching strategies conducive to motivating learning, including examples, practice and interactivity

Additional Locations: None
Requisition ID: 33510 


Posted: 2019-10-04 Expires: 2019-12-02

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Designer, Instructional Design

American Airlines
Fort Worth, TX 76102

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast