4 days old

Customer Profile Utility - Lead Product Analyst

JPMorgan Chase & Co.
Chicago, IL 60602
  • Job Code

Customer Profile Utility - Lead Product Analyst

Req #: 190089984_1
Location: Chicago, IL, US
Job Category: Marketing/Communications
Potential Referral Amount: US Dollar (USD)


CCB Data & Analytics: 


The CCB Data & Analytics Team unifies data and analytics talent across Chase to responsibly leverage data to build competitive advantages for our businesses with value and protection for customers.  The team encompasses a variety of Data & Analytics disciplines, from data governance and data strategy/partnerships to reporting, data science and machine learning, and are actively engaged in ensuring impact at the front-line and the customer through Sales and Marketing transformation.  We have a strong partnership with our dedicated Technology partners, who provide us with our cutting edge data and analytics infrastructure. Joining CCB Data & Analytics means you sit in the engine that powers Chase with insights, providing an opportunity to materially impact both our customer and business outcomes. The team also offers significant learning and mobility opportunities for career development and future growth.



As a senior-level experienced member of the Customer Profile Utility product team, you'll shape the technology solutions that drive strategic initiatives across the firm. Working at the intersection of business and technology, you'll interact with colleagues in various lines of businesses to learn about challenges and opportunities, and translate that insight into high-quality solutions. In addition to working with the development team to create new solutions, you'll help optimize existing technology and identify new capabilities.



While your role requires deep technological skills – including expertise in everything from data management to functional design – it also hinges on teamwork and leadership. You'll offer clear guidance and feedback to your colleagues while promoting the values, culture, and brand of JPMorgan Chase & Co.



The candidate must have the ability to partner with stakeholders throughout the firm to understand their needs and design and develop robust solutions that meet and/or exceed customer expectations.  The ideal candidate will have a solid understanding of JPMorgan Chase businesses and the underlying technological infrastructure, strong analytical skills, and a commitment to producing high quality results.



Responsibilities include: 


  • Facilitate use case & requirements definition, design, testing, and implementation of new data assets and technology-driven capabilities that address specific business needs

  • Actively participate in domain-driven-design sessions along with technical teams and architecture

  • Develop strategic roadmaps for the customer domain that describe a sequence of projects to improve management, utility and availability of customer data for the business

  • Author epics and stories, work with aligned feature teams to refine requirements, design solutions, develop success criteria, and drive change required to deliver on business goals

  • Identify areas for efficiency across data domains, such as the elimination of duplicate data or platforms

  • Profile, wrangle, and prepare data from diverse sources to support backlog refinement

  • Create conceptual & logical models to describe a particular domain

  • Enable the management of data as a corporate asset: define data (metadata), identify systems of record and authoritative data sources, create data quality rules, and shape solutions that embody firm-wide principles, standards, and controls 

Educational Requirement


The candidate must have an educational background in Computer Science, MIS, Software Engineering, or a related discipline.  In addition, the candidate must have a minimum of a Bachelor’s degree with 7 years of experience or a Master’s degree with 5 years of experience. 


Required Skills

  • 5+ years of experience as a lead product analyst or business analyst on customer data infrastructure related initiatives

  • Demonstrated expertise driving Agile and scrum technology delivery

  • Ability to proactively partner with business stakeholders and development teams, translating strategic goals into technology solutions

  • Must possess the ability to research and resolve issues independently while working across teams to acquire needed information

  • Self-motivated team player with advanced analytical thinking and problem solving skills

  • Advanced knowledge of CCB business processes and customer data infrastructure

  • Experience in project management: including scheduling, budgeting and resource planning

  • The candidate must exhibit a thorough understanding of data structures, data manipulation, metadata, data security, and data quality management

  • Possess excellent oral and written communication skills

Preferred Skills 

  • Extensive knowledge and experience with customer data infrastructure and its use across JPMorgan Chase

Lead, Party Reference Data, Customer Data Infrastructure, Operational, Master Data Management, Agile, Product Owner, Utility Services

    Keyword: consumer%20banking


    Posted: 2019-12-03 Expires: 2020-01-02

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    Customer Profile Utility - Lead Product Analyst

    JPMorgan Chase & Co.
    Chicago, IL 60602

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