22 days old
2018-06-012018-07-01

Customer Assistance Representative

American Airlines
Austin, TX
  • Jobs Rated
    126th

The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement.

 

American Airlines is a commercial airline providing passenger and cargo transportation throughout North America, Central
America, South America, the Caribbean, Europe, Asia and Australia.


The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly and professional
manner:


- Accepting, checking and tagging customers’ baggage at kiosks
- Processing and completing credit card baggage transactions at kiosks
- Assisting customers with self-service kiosk check-in and kiosk baggage processing
- Queuing lines in ticket counter areas
- Accepting and activating customers’ self-tagged baggage
- Performing clearance and verification of documents at kiosks
- Possibly performing additional related duties as deemed operationally necessary by management in accordance with the
collective bargaining agreement

 

Qualifications:

 

- Must have high school diploma or GED equivalent
- Must be 18 years of age or older
- Read, write, fluently speak and understand the English language. Bilingual language skills may be required in some
locations
- Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification
display areas (SIDA), if applicable
- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
- Must be authorized to work in the U.S.

 

* Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.

Jobs Rated Reports for Attorney

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Customer Assistance Representative

American Airlines
Austin, TX

Share this job

Customer Assistance Representative

American Airlines
Austin, TX
US

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Attorney
126th2018 - Attorney
Overall Rating: 126/220
Median Salary: $119,250

Work Environment
Very Poor
192/220
Stress
Very High
188/220
Growth
Poor
133/220
Powered ByCareerCast