20 days old

Corporate & Investment Bank - Control Management - Control Manager - Vice President

JPMorgan Chase & Co.
Tampa, FL 33602
  • Job Code

Corporate & Investment Bank - Control Management - Control Manager - Vice President

Req #: 190055729_1
Location: Tampa, FL, US
Job Category: Operations
Potential Referral Amount: US Dollar (USD)
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide.  The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management.  Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.   


As one of the world’s largest and most trusted full-service providers, J.P. Morgan’s Treasury Services delivers domestic and international cash management, trade finance, FX and escrow solutions to more than 135,000 corporations, financial institutions, public sector agencies and non-government organizations in over 180 countries across the globe.

Control Management (CM) maintains a strong and consistent control environment across the firm. With Control Managers appointed for each Line of Business, Function and Region, there is a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk.


Control Management focuses on four areas: 


1) Control design and expertise


2) Risks and controls identification/assessment


3) Control breaks and resolution


4) Control governance & reporting


Role Responsibilities:              

  • Manage the delivery of controls-related projects across the Treasury Services and Wholesale Payments business
  • Ensuring that the monitoring, tracking, and reporting on project deliverables occurs through each stage of the project

  • Leading meetings at all levels of management related to project status, risks, issues, action items, or change controls

  • Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols

  • Offering constructive solutions as needed to resolve issues or design solutions

  • Review and analyze program related data (e.g., KRI/KPI) to support business-related programs and strategies

  • Provide leadership support for the end-to-end execution of the Risk & Control Self-Assessment, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk

  • Engage with control and business colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions

  • Assist with the creation of the monthly Business Control Committee (BCC) materials









  • Bachelor’s degree or equivalent experience required

  • 7+ years of financial service experience in controls, audit, quality assurance, risk management, compliance and/or project management preferred

  • Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate a Risk & Control Self-Assessment in conjunction with business partners

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Project)

  • Project management using varying disciplines and techniques

  • Proven project management skills inclusive of strategic planning

  • Ability to drive issue resolution

  • Cross product, market, and technology relationship-building skills

  • Effective leadership skills

  • Ability to bridge communication with business, operations, and technology

  • Excellent negotiation, conflict-resolution, interpersonal and communication skills.

  • Experience in executive level status reporting

  • Ability to work with cross-functional teams and interact with all management levels

  • Ability to be flexible, follow tight deadlines, organize and prioritize work in order to support concurrent projects


  • Business knowledge - ability to understand the business / knowledge of regulation surrounding business

  • Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner

  • Networking – exceptional interpersonal skills; exceptional collaboration and relationship building skills

  • Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment

  • Process analysis / design acumen – ability to understand a process and associated risk to inform control design

  • Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions

    • Understanding root cause / identifying control breaks

    • Developing timely and sustainable solutions

    • Analyze metrics for emerging risk

  • Implementation skills

    • Writing Action Plans, Procedures

    • Change Management

  • Ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making



Keyword: consumer%20banking


Posted: 2019-10-29 Expires: 2019-12-15

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Corporate & Investment Bank - Control Management - Control Manager - Vice President

JPMorgan Chase & Co.
Tampa, FL 33602

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