14 days old

Control Operator, Corporate Security (Part time)

American Airlines
Phoenix, AZ 85003

Location: Rio West D Bldg (PHX-RWD1) 
Additional Locations: None
Requisition ID: 36190 


Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the Security Team within the Corporate Affairs Division.​ This position is responsible for providing maximum protection of company premises and property and ensures employee safety by monitoring the electronic surveillance systems, emergency alarms and facility access points. Also responsible for contacting emergency services and dispatching security personnel as a situation warrants. Maintains a variety of security related databases.


*This position is part time and requires you to work Friday through Sunday (9pm-5am).

What you'll do
  • Protects the integrity of confidential information for all matters pertaining to company and FAA security
  • Monitors and operates all company electronic surveillance, communication and reporting systems
  • Receives emergency notification from various sources/locations and determines the appropriate course of action, according to established guidelines
  • Contacts emergency services to report emergencies and dispatches Company security personnel to the site, in the event an emergency is detected or reported
  • Controls and maintains door access to all Company Phoenix facilities
  • Monitors radio communications and maintains radio contact with mobile security units and other security personnel
  • Notifies Company tower and Phoenix Airport Operations of scheduled escorted Charter flights. Coordinates and dispatches Charter flight security escorts after all clearances have been received
  • Inputs data from Incident Reports and Corporate Headquarters/Hangar parking approvals and violations
  • Generates various security related reports including employee access reports, picture and access change reports
  • Receives requests from stations regarding shipments from U.S. Government Classified Couriers and notifies the origination and destination stations of the approved shipment, using the Air Carrier Standard Security Program
  • Researches passengers on FAA No-Board list; clears passengers and logs information
  • Maintains a variety of security related logs that document communications and security activities, (i.e. radio communication, parking citations, incident reports)
  • Insures department s document filing is kept up to date and the filing system is maintained properly
  • Trains newly assigned Security Control Center Operators
All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • ​High School diploma or GED equivalence


Skills, Licenses & Certifications

  • Knowledge of Company and FAA security policies and procedures
  • Ability to possesses the highest regard for confidentiality and professionalism
  • Ability to perform in a fast paced environment while maintaining a professional and effective approach to high-stress situations
  • Ability to type a minimum of 25 wpm with knowledge of MS Office products
  • Ability to easily grasp the concepts and functionality of Company security system software
  • Ability to be self-motivated with strong organizational skills, pay strict attention to detail and possess excellent problem solving skills
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)
  • Must be able to secure appropriate airport authority and/or US Customs security badges
  • Ability to work rotating shifts including holidays, weekends and days off



What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Additional Locations: None
Requisition ID: 36190 


Posted: 2020-01-09 Expires: 2020-02-08

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Control Operator, Corporate Security (Part time)

American Airlines
Phoenix, AZ 85003

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