13 days old

Consumer & Community Banking - Control Manager - Risk & Control Self-Assessment Program - Vice President

JPMorgan Chase & Co.
Wilmington, DE 19801
  • Job Code
    190101925_1

Consumer & Community Banking - Control Manager - Risk & Control Self-Assessment Program - Vice President

Req #: 190101925_1
Location: Wilmington, DE, US
Job Category: Operations
Potential Referral Amount: US Dollar (USD)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide.  The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management.  Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.   


Consumer & Community Banking, the firm’s largest Line of Business, serves nearly 66 million consumers and 4 million small businesses with a broad range of financial services including: personal banking, small business lending, mortgages, credit cards, merchant payments and auto financing.  JPMorgan Chase & Co. continues to make investments aimed at increasing Consumer & Community Banking’s position in the marketplace. 


Consumer & Community Banking offers an intriguing array of career opportunities within its well-established business units and support functions.  Consumer & Community Banking’s unwavering commitment to attract, train, develop, and retain the best talent is on constant display within its highly-visible Oversight & Control organization.  Oversight & Control’s primary focus is to ensure Consumer & Community Banking has a sustainable end-to-end control environment that identifies, escalates, addresses, and mitigates issues in a timely manner.  The Oversight & Control Team collaborates with business partners, including Compliance, Risk Management, Legal, and Audit, to decrease Consumer & Community Banking’s exposure to financial loss, compliance issues, and/or reputational risk.  Due to Oversight & Control’s unique position within Consumer & Community Banking, Control associates are primed to explore career paths that expand across the firm.


Job Description


The Control Officer Manager supports Consumer & Community Banking’s Risk & Control Self-Assessment Program Team, which provides leadership and guidance to the business units and functions in the annual review of risk and controls, by ensuring risks are assessed and new controls are identified, evaluated, implemented, and tested.  The role focuses on the administration and execution of the Risk & Control Self-Assessment Program, ensuring controls are properly designed, operating effectively, and essential to Consumer & Community Banking’s risk mitigation efforts.  The Control Officer Manager will guide the business toward a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols.  The successful execution of responsibilities requires the ability to influence outcomes, partner, and effectively communicate across Consumer & Community Banking’s control teams, business units, and support functions. 


Within the Consumer & Community Banking (CCB) line of business, the CCB Marketing & Communications organization unifies Chase brand, marketing strategy, innovations, customer engagement, media across channels, marketing execution and transformational initiatives that enhance the overall customer experience to increase Chase’s position in the marketplace. The Control Manager in this role will support the end to end control framework for cross CCB programs such as Salesforce, Snapshot, emerging R&D activities, and other cross LOB strategic initiatives such as Advancing Black Pathways, Women on the Move and GAFA. This includes supporting business partners with streamlined, agile and controlled approach to in-market implementation.  Program management and interaction is also a critical component of this role.


Responsibilities
  • Manage executing the Risk & Control Self-Assessment Program to reduce financial loss, regulatory exposure, and reputational risk
  • Foster an inclusive work environment that values all forms of diversity
  • Lead business partners toward a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
  • Demonstrate confident leadership and sound judgment to influence a strong risk management culture across business practices

  • Drive collaboration through effective partnership across Compliance, Risk Management, Legal, Technology and Audit teams

  • Promote a sustainable end-to-end control environment that identifies, escalates, addresses, and mitigates issues in a timely manner

  • Perform ongoing analysis of program related data and develops ad-hoc reports as requested to support business related programs and strategies

  • Influence business practices, key priorities, strategic decisions, policies, internal controls and standards

  • Provide ongoing feedback and training on the Risk & Control Self-Assessment Program and process to drive consistency across business units and support functions

Qualifications


  • Bachelor’s degree or equivalent experience required

  • 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred

  • Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate a Risk & Control Self-Assessment in conjunction with business partners

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) and the ability to develop compelling and meaningful executive presentations that will drive opportunities / recommendation for improvement

  • Proven manager who can educate colleagues on risk concepts and the application to risk and control evaluation

  • Proficient ability to identify, remediate, report inconsistencies, redundancies and control deficiencies through management of the Risk & Control Self-Assessment Program

  • Exceptional critical thinking and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions

  • Strong interpersonal skills, exceptional relationship building and influencing skills and ability to effectively partner with all levels of management across numerous teams to help drive the Control Agenda

  • Strong ability to articulate the control evaluation results in a meaningful and actionable manner

  • Flexible, adaptable to shifting priorities; able to work in a fast-paced, results-driven environment

 


Keyword: consumer%20banking

Categories

Posted: 2019-11-05 Expires: 2019-12-05

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Consumer & Community Banking - Control Manager - Risk & Control Self-Assessment Program - Vice President

JPMorgan Chase & Co.
Wilmington, DE 19801

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