6 days old

Consumer & Community Banking - Control Manager - Conduct Risk - Associate

JPMorgan Chase & Co.
Wilmington, DE 19801
  • Job Code

Consumer & Community Banking - Control Manager - Conduct Risk - Associate

Req #: 190091460
Location: Wilmington, DE, US
Job Category: Accounting/Finance/Audit/Risk
Potential Referral Amount: US Dollar (USD)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide.  The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management.  Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.   
Control Management (CM) maintains a strong and consistent control environment across the firm. With Control Managers appointed for each Line of Business, Function and Region, there is a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk.
Control Management focuses on four areas: 
1) Control design and expertise
2) Risks and controls identification/assessment
3) Control breaks and resolution
4) Control governance & reporting
This role will be a control manager focusing on the Consumer & Community Banking (CCB) and Asset Wealth Management (AWM) Conduct Risk programs.  The role is part of the central support team for the CCB and AWM Culture and Conduct programs and will help to drive central strategy and consistency across both lines of business.
Role Responsibilities:
  • Maintain SharePoint presence and document repositories
  • Maintain Policies and Procedures
  • Maintain common definitions or standards
  • Maintain presentation and shared document libraries
  • Ensure adherence to record retention policies
  • Drive collection of program successes to evidence risk ratings
  • Map Conduct Risk Standards obligations
  • Manage audit readiness and provide support
  • Prepare recurring, executive reports



  • Bachelor’s degree or equivalent experience required
  • 3+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred
  • Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate a Risk & Control Self-Assessment in conjunction with business partners
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
  • Proficient in SharePoint design and management



  • Business knowledge - ability to understand the business / knowledge of regulation surrounding business
  • Communication/presentation – strong written and verbal communication skills
  • Networking – strong interpersonal skills; strong collaboration and relationship building skills
  • Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
  • Decision Making/Judgment - moderate level of independent decision making using sound judgment
  • Organized – ability to manage program nuances in a clear, concise way with a minimum of bureaucracy
  • Detail oriented – be able to manage the program nuances and various facets with an eye to detail to ensure program can stand up to Compliance, Audit, or regulatory scrutiny
  • Implementation skills
    • Writing Action Plans, Procedures
    • Change Management


Keyword: consumer%20banking


Posted: 2019-11-06 Expires: 2019-12-07

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Consumer & Community Banking - Control Manager - Conduct Risk - Associate

JPMorgan Chase & Co.
Wilmington, DE 19801

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