1+ months

Compliance Solutions TCOE Client Support Specialist - 182267

Manila, CO 80102
  • Job Code
\u003Cp\u003EAt ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.\u003C/p\u003E \u003Cp\u003EService at ADP. It\u0027s what makes a difference to our clients -- over half a million worldwide and counting. With us, you can combine analytical and relationship management skills with the ability to simplify complex information -- to help clients develop the skills and confidence to use our business management solutions with ease. You get to provide the expert service and consulting that makes our workforce solutions stand out in an increasingly competitive global marketplace\u003C/p\u003E \u003Cul\u003E \u003Cli\u003EServe as a consultant in servicing ADPs products/technologies.\u003C/li\u003E \u003Cli\u003EUse breadth of expertise to service ADPs clients.\u003C/li\u003E \u003Cli\u003ESolve client problems; take a broad perspective to identify solutions.\u003C/li\u003E \u003Cli\u003EWork with direction to resolve issues and provide solutions, with-in guidance. Creative solutions must be reviewed by Manager/Director.\u003C/li\u003E \u003Cli\u003ELeverage deep understanding of ADP\u0027s products and services to provide solutions to clients\u0027 issues and questions, exceeding clients\u0027 expectations and ensuring that clients understand the value of our products.\u003C/li\u003E \u003Cli\u003EProvide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience\u003C/li\u003E \u003Cli\u003EProven ability to produce positive results.\u003C/li\u003E \u003C/ul\u003E \u003Cdiv\u003E \u003Cp\u003EREQUIREMENTS\u003C/p\u003E \u003Cdiv class=\u0022O2\u0022\u003E \u003Cul\u003E \u003Cli\u003EAt least 1 year in a customer service environment, with proven ability to produce positive results. A strong focus on Client Satisfaction in a relevant industry or as an HR/HRIS practitioner with systems experience is required\u003C/li\u003E \u003Cli\u003EAt least 1 year of professional consulting experience or equivalent experience as a practitioner in a systems-related organization\u003C/li\u003E \u003Cli\u003EStrong client relationship skills\u003C/li\u003E \u003Cli\u003EMust be comfortable working in a performance-based and structured environment while demonstrating high ethical standards\u003C/li\u003E \u003Cli\u003EAbility to demonstrate learning agility and critical thinking skills. Including sophisticated Human Capital (HR, Payroll, Tax, etc.) and software related information in both a classroom and in a hands-on environment\u003C/li\u003E \u003Cli\u003EThe ability to learn and apply basic concepts in new situations\u003C/li\u003E \u003Cli\u003EInitiative: the ability to seek out answers, solutions, and positive outcomes for both the client and ADP\u003C/li\u003E \u003Cli\u003EOrganizational Skills: the ability to multi-task, set priorities, and follow up in a timely manner\u003C/li\u003E \u003Cli\u003EProficiency in the latest web technologies and working knowledge of various operating systems\u003C/li\u003E \u003Cli\u003EA history of successful performance in one of the following operational, implementation or service positions: Service/Implementation Support Coordinator, Service/Implementation Specialist roles, Tax Service Coordinator, Account Executive (note to Cheryle, Jon and Jessica -- it was recommended to make this less \u0026quot;ADPese\u0026quot; -- to me these seem like common terms externally as well -- thoughts?\u003C/li\u003E \u003Cli\u003EThe ability to collaborate and work in a team environment as well as work independently and make sound decisions\u003C/li\u003E \u003Cli\u003EGood knowledge of industry tools\u003C/li\u003E \u003Cli\u003EExcellent analytical skills and time management skills\u003C/li\u003E \u003Cli\u003EExcellent Communication skills both verbal and written\u003C/li\u003E \u003Cli\u003EBachelor\u0027s Degree is required or equivalent in education and experience\u003C/li\u003E \u003C/ul\u003E \u003C/div\u003E \u003Cp\u003E\u003Cstrong\u003ECOMPETENCIES\u003C/strong\u003E\u003C/p\u003E \u003Cdiv class=\u0022O0\u0022\u003E \u003Cul\u003E \u003Cli\u003EResults Accountability\u003C/li\u003E \u003Cli\u003EImpactful Communication\u003C/li\u003E \u003Cli\u003ERelationship Building\u003C/li\u003E \u003Cli\u003EClient Focus\u003C/li\u003E \u003C/ul\u003E \u003C/div\u003E \u003C/div\u003E \u003CP\u003E\u003C/P\u003E \u003CP\u003EWe\u0027re designing a better way to work, so you can achieve what you\u0027re working for. Consistently named one of the \u0027Most Admired Companies\u0027 by FORTUNE\u00AE Magazine, and recognized by DiversityInc\u00AE as one of the \u0027Top 50 Companies for Diversity,\u0027 ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. \u0022Always Designing for People\u0022 means we\u0027re creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.\u003C/P\u003E \u003CP\u003EAt ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.\u003C/P\u003E


Posted: 2019-08-28 Expires: 2019-12-12

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Compliance Solutions TCOE Client Support Specialist - 182267

Manila, CO 80102

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