17 days old

Compliance Control Manager Associate

JPMorgan Chase & Co.
Tampa, FL 33602
  • Job Code

Compliance Control Manager Associate

Req #: 190043893
Location: Tampa, FL, US
Job Category: Compliance
Potential Referral Amount: US Dollar (USD)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.


Job Description


The role resides within the Control Management team covering various disciplines within Compliance and Operational Risk Management. A control manager maintains a strong and consistent control environment across the firm. With Control Managers appointed for each Line of Business, Function and Region, there is a comprehensive coverage and joint accountability model with the business executive that promotes early compliance and operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational and compliance risk. Specifically, this position works in conjunction with the control officers to partner with senior management, compliance officers, program managers and other functional support groups (IT and IT Risk, Operational Risk Oversight, Compliance, Finance, and Audit) across the firm to support the development and implementation of a consistent approach to the management of risks and controls.  




Control Management focuses on four areas:


  1. Control design and expertise – provide control expertise on policy, standards, procedures, internal audits, regulatory exams and strategic initiatives

  2. Risks and controls identification/assessment – perform ongoing monitoring, evaluation, mitigation and escalation of risks

  3. Control breaks and resolution – perform end to end issue and action plan lifecycle management,  analysis of outstanding audit, regulatory, compliance identified, and business identified issues and development of feedback loops to ensure impacted areas are leveraging this information for continuous improvement

  4. Control governance & reporting – attend and manage governance forums and provide appropriate metrics reporting, being able to take a massive amount of information and develop broad categories of themes, and distill information for executive management  




Roles and Responsibilities

The focus of this role is to work, with the Managing Director, to effectively manage the governance processes for control management for the Compliance and Operational Risk department.  This will include


  1. Developing, organizing and helping facilitate the Compliance and Operational Risk Control Subcommittee (CORCS)

  2. Developing, organizing and helping facilitate the emerging compliance and conduct risk discussions conducted in conjunction with CORCS

  3. Ongoing project management within the Compliance and Operational Risk department including implementation of CORE, development of KPI’s and KRI’s for the department as well as providing assistance to resolving department wide MRAs, conducting KEYS and other initiatives to ensure an effective and efficient control management function for the department

The successful individual will work closely with the Managing Director of the department to:


  • Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols

  • Provide leadership support for the end-to-end execution of risk assessments, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk

  • Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions

  • Maintain awareness of significant changes impacting Compliance and Operational Risk, both internally and externally, and ensure appropriate actions to mitigate risk and modify/expand control

  • Participate in various committees and meetings related to operational risk and control matters

  • Participate in, other operating risk and control projects or initiatives as assigned.










  • Bachelor’s degree or equivalent experience required

  • 3+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred

  • Experience in developing and producing senior management communications

  • Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate a risk assessment in conjunction with business partners

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)

  • Knowledge of Financial Services and their operational processes

  • Strong organizational and multi-tasking skills with demonstrated ability to manage expectations and deliver results

  • High level of professionalism, self-motivation, and sense of urgency

  • Strong team player, self-starter, must be flexible and able to quickly adapt to change




  • Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner

  • Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment

  • Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions, understanding root cause / identifying control breaks, developing timely and sustainable solutions, analyze metrics for emerging risk

  • Ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making


Keyword: consumer%20banking


Posted: 2019-11-20 Expires: 2019-12-20

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Compliance Control Manager Associate

JPMorgan Chase & Co.
Tampa, FL 33602

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