23 days old

Commercial Bank- Regulatory Programs Associate

JPMorgan Chase & Co.
Chicago, IL 60602
  • Job Code

Commercial Bank- Regulatory Programs Associate

Req #: 190105160
Location: Chicago, IL, US
Job Category: Product Management
Potential Referral Amount: 0 US Dollar (USD)

Regulatory Programs Associate


Commercial Banking (CB) is one of JPMorgan Chase’s major lines of business and is responsible for providing financial products and services to businesses with annual revenues ranging from $20 million to $2 billion.  CB provides a comprehensive suite of financial solutions to its clients, including lending, treasury services, investment banking, commercial card and asset management products to meet clients’ domestic and international financial needs. CB serves ~60,000 clients and generates ~$7B in revenues per year across a network of ~125 offices and an employee base of ~10,000 professionals. 


Commercial Banking’s Regulatory Programs is a business support function responsible for managing business and regulatory risk, leading critical regulatory change and evaluating and enhancing end-to-end regulatory operations processes throughout Commercial Banking.  The function overlaps between compliance project delivery, operating model design and migration, and ongoing controls and management of regulatory requirements. The Regulatory Solutions Associate will report to the Regulatory Operations Program Manager and will have exposure to Commercial Banking regulatory programs including:  ERISA, Cross Border, Reg O, Reg W, Sworn Documents, Legal Entity Signing, SCRA, Conflicts of Interest and others.  The associate may be responsible for activities to meet regulatory and internal audit deadlines. Additional responsibilities include preparation of metrics for the CB Regulatory Operations executive monthly reporting (EMR) and steering committee decks, review of regulatory program monthly monitoring control results, ad-hoc research and issue resolution. The associate should evaluate data and trends to determine if there are opportunities for streamlining business processes. The associate will solve problems and drive issue resolution with stakeholders. The role will liaise between the line of business and the project teams to complete process definition and analysis, business requirements, process and control testing plans and implementation and signoff support.      



  • Prepare and deliver presentations to various stakeholders on the overall governance of regulatory programs across the firm

  • Participate in calls to educate the business on program requirements

  • Reporting and analysis of various processes to seek ways to transform and streamline user experience (internal and external clients)

  • Determine best practices and drive innovation

  • Maintain governance and responsibility for business processes

  • Pre-empt (where possible) and manage/resolve issues end-to-end and ensure timely communication

  • Define, implement manage and monitor new policies or processes to satisfy changing business and/or regulatory requirements

  • Ensure that all procedures are properly documented and communicated and that documentation is properly maintained

  • Lead and/or participate in large, complex projects

  • Identify risks and issues and manage through to closure

  • Work with manager to develop and implement employee and client readiness and communication plans


  • Bachelor’s Degree

  • Commercial Banking and/or Treasury Management experience a plus

  • Strong knowledge of MS Excel and MS PowerPoint

  • 3 + years of project experience as a senior business associate
  • Regulatory program experience a plus

  • Outstanding written, verbal and presentation skills

  • Intelligent, confident, and action-oriented


Ideal Candidate

  • Organized, self-motivated and a team player

  • Excellent verbal and written communication skills, with a strong attention to detail

  • Ability to create concise communication materials and present to stakeholders

  • Strong interpersonal collaboration skills – ability to interact with colleagues at all levels in a peer-like manner and achieve goals

  • Strong analytical and end-to-end problem solving skills

  • Ability to prioritize issues and handle multiple tasks effectively; be proactive in a fast-paced environment

  • Possesses excellent judgment, knows when to escalate complex issues to senior management or functional partners with relevant expertise

  • Comfortable with change, ambiguity, debate, conflict and informed risk-taking



Keyword: card%20services


Posted: 2019-11-19 Expires: 2020-01-02

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Commercial Bank- Regulatory Programs Associate

JPMorgan Chase & Co.
Chicago, IL 60602

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