16 days old

Commercial Bank – Fraud Analytics Lead - VP - Tampa

JPMorgan Chase & Co.
Tampa, FL 33602
  • Job Code
    190093263

Commercial Bank – Fraud Analytics Lead - VP - Tampa

Req #: 190093263
Location: Tampa, FL, US
Job Category: Data & Analytics
Potential Referral Amount: 0 US Dollar (USD)
Commercial Banking (CB) provides a full range of services including lending, treasury services, investment banking, commercial card and asset management products to meet its clients’ domestic and international financial needs. CB’s 1,800 bankers serve approximately 18,000 clients nationally, including corporations, municipalities, financial institutions and not-for-profit entities, with annual revenue generally ranging from $20 million to $2 billion, and nearly 36,000 real estate clients, owners and investors.  CB is the third largest commercial bank in the U.S., with over $200 billion in loans and $180 billion in deposits. In 2018, CB generated revenue and earnings of $9.1 billion and $4.2 billion, respectively. CB processes payments in the trillions of dollars weekly, mostly wire and ACH, though CB clients use multiple payment channel
 

Team Overview

The CB Global Services Fraud function is responsible for designing and delivering the strategies to protect both the firm and its clients from losses covering all products and channels.  Within this function, the Analytics team will be driving the decision strategies to optimize fraud prevention and client experience measured against a set of KPI’s.  Our clients make a substantial volume of payments covering significant values, all of which can be attacked by external parties. Managing internal fraud losses is also within the remit of the team.


The responsibilities for the Fraud Analytic Lead will include:

  • Management of fraud rules and models to optimize effectiveness of fraud strategies and policies across application, authorization and authentication channels covering wholesale payments and oversight of Checks and Commercial Cards. 
  • Ensuring compliance of fraud policies and controls with Governance and Change Control procedures.
  • Leading, developing and mentoring a team of analysts.
 

Key specific accountabilities:

  • Continually optimize fraud rules to maintain high performance level and strong fraud detection.
  • Ensure fraud rules/policies are deployed in Fraud systems per change control procedure.
  • Rapidly identify emerging fraud trends through data driven analysis and develop tactical/strategic fraud rules to address them.
  • Perform data/statistical analysis to keep Fraud systems and processes at the cutting edge of fraud detection by identifying areas of potential fraud risk and/or potential opportunity to improve fraud policies, strategies and controls.
  • Support Strategic Fraud initiatives or Bank-wide initiatives outlined by the business in relation with fraud strategy and policy rules.
  • Assess impact of enhancement/upgrade to Fraud model and/or Fraud system enhancements
Stakeholder management and leadership:
  • Work closely with Fraud Operations in management of Fraud case volumes, Strategy changes and mitigation of Fraud trends.
  • Accountable for communicating proposed strategies and for delivering appropriate reporting and MI to relevant business stakeholders.
  • Update Senior Management on specific areas of fraud risk and/or potential opportunities for fraud detection improvement.
  • Participate in bank-wide projects and interact with external vendors as representative of Fraud Risk Management team.
  • Lead, develop and mentor team of analysts within Fraud analytics function.
Decision making and problem solving:
  • Strong analytical ability to identify fraud patterns through data analysis.
  • Ability to carefully assess and make good judgment decisions regarding changes to existing fraud rules, especially when there is no conclusive data to support the decision.
  • Requires good fraud instincts in development of fraud strategies anticipating the potential impact to genuine customers while preventing fraud losses.
  • Ability to understand the entire process flow for fraud strategy and operations controls, in order to evaluate impact from specific system/business changes on the overall Fraud detection.
  • Ability to understand the entire authorization process flow to ensure effectiveness of fraud controls.


Qualifications 
  • Master’s degree in Business, Finance, or related field required
  • Minimum 5 years of relevant work experience
  • Proven ability to multi task with a sense of urgency
  • Able to adapt quickly
    • To new functional areas and/or concepts
    • To changing and or competing priorities
  • Proven strong analytical and communication skills
  • Query enterprise databases using SQL to obtain relevant data for analysis
  • Write computer programming code using any R, SAS, Python, and Scala to perform statistical analyses and assist in developing machine learning solutions to business problems
  • Advance Microsoft Excel skills (pivot tables, macros, look-up functions, etc.)
  • Strong Proficiency with other Microsoft Applications (PowerPoint, Access, Visio, Word)
  • Articulate, confident and capable to communicate and influence Senior Executives
  • Ability to organize complex data, analyze financial data in a fast-paced environment
  • Problem solving, good critical thinking, and decision making skills
  • Experience/understanding of Business Process/modeling concepts
  • High attention to detail
  • Self-motivated and driven to achieve targets and deliverables
  • Leverage creative analytical problem solving skills while using large data sets from a broad range of sources

Keyword: card%20services

Categories

Posted: 2019-11-05 Expires: 2019-12-05

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Commercial Bank – Fraud Analytics Lead - VP - Tampa

JPMorgan Chase & Co.
Tampa, FL 33602

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