5 days old

JPMorgan Chase & Co.
Columbus, OH 43215
  • Job Code

Migration Support Analyst

Job Description

As a member of our Infrastructure Support team, your endless curiosity about technology will help you propel innovation and your career. Working in a team of highly motivated people like you, you’ll work with customers and be accountable for production incidents, problems, change management, internal and external communications, lifecycle management and product evolution. You’ll help develop functional goals and priorities that align with our overall strategy. You’ll collaborate with our talented and dedicated problem-solving technologists across the JPMorgan Chase & Co. global network.

The Migration Support Analyst performs task as a member for the CCB End-User Technology management team, in support of initiatives impacting consumption of end-user technology offerings including but not limited to workspace migrations, workstations, AppSphere, Workspace 2.0, software products, telephony and business collaboration tools.

This role requires a wide variety of strengths and capabilities, including:

  • BS/BA degree or equivalent experience.
  • Expertise in product and infrastructure support.
  • Knowledge of risk and controls landscape, ensuring company-wide standards are met.
  • Executes within a customer-centric environment.
  • Perform assigned tasks related to CCB end-user technology initiative with a primary focus on workstation migrations, such as Win7 to Win10/o365 (Workspace 2.0).
  • Interpret data from multiple sources, including CIMS, Active Directory, Quantum, MARS, VDITools, SEAL, AppMap, and SNOW, to determine a business’s readiness to optimally use an end-user technology offering.
  • Oversee issue resolutions and ensure successful remediation.
  • Perform analysis to ascertain application(s) are available for deployment on virtual platforms.
  • Support all technology migration projects in the analysis, package builds, and verify applications are available on virtual platforms.
  • Support day to day technology inquiries and questions from other team members and technology groups.
  • 3+ years of relevant experience migrating and / or supporting workstation configurations.
  • Excellent knowledge of GTI’s workstation product offerings such as: AppSphere, LVDI3, Mobile Branch.
  • Workspace, Virtual Workspace Standard, Virtual Workspace Professional, Virtual Workspace Enterprise.
  • Support other CCB End User consumption management efforts when assigned.

Our Consumer & Community Banking Group depends on innovators like you to serve nearly 66 million consumers and over 4 million small businesses, municipalities and non-profits. You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.

When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech organizations. In our global technology centers, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $11B annual investment in technology enables us to hire people to create innovative solutions that are transforming the financial services industry.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

Req #: 200010335
Location: Columbus, OH US
Job Category: Technology
Employment Type: Full Time
Potential Referral Amount: 3000 US Dollar (USD)

Keyword: card%20services


Posted: 2020-03-26 Expires: 2020-04-25

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JPMorgan Chase & Co.
Columbus, OH 43215

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