16 days old

JPMorgan Chase & Co.
Columbus, OH 43215
  • Job Code

CCB Digital - Strategy & Analytics - Sr. Associate

Job Description

Chase Consumer & Community Banking (CCB) Digital organization provide support for the CCB businesses which serve more than 61 million consumers and 4 million small businesses across Consumer, Business and Mortgage Banking, Card Services, Auto Finance and Merchant Services. Chase serves approximately one out of every six Americans through more than 5,600 bank branches; 19,000 ATMs; mortgage offices; online and mobile banking; as well as relationships with auto dealerships, schools and universities. Chase.com is the most visited banking portal in United States, and Chase Mobile users are growing at a rate of nearly 350,000 per month. With such a broad range of consumer businesses, the mission at Chase is quite simple: to be industry leader in customer experience.

Chase is undertaking an aggressive digital transformation agenda, which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement and profitability through the use of digital channels. The ambition is to position Chase as the undisputed leader in digital financial services and payments to enable Chase to deliver the highly personalized, real time experiences that customers increasingly expect.

The successful candidate is a leader who thinks holistically about both business, technology, and finance. The ideal candidate is a structured, highly-organized individual who can flexibly adapt to a fast paced environment, has superior analytical skills and is an effective communicator.

Key responsibilities include, but are not limited to:

  • Work with key partners and stakeholder to enhance existing financial processes and analytic models to support digital business
  • Lead initiatives end to end by identifying root causes, problem solving solutions, and implementing recommendations
  • Design, structure, and own quantitative and qualitative analyses on targeted digital topics
  • Partner with the business to develop key performance metrics tied to our self-service transformation and effectively communicate the savings linked to these efforts
  • Partner across the organization to drive aspects of the F&BM agile transformation
  • Support investor day, earnings, etc. through inquiries and analysis of various digital products and metrics
  • Active participation in structuring of Head of Digital Weekly Staff Meetings, Town Halls, Off-sites and executive communications




  • Bachelor’s degree in Finance, Accounting, Mathematics, Engineering or related majors
  • 4+ years of related experience (e.g., Management Consulting, Financial Planning, Data Analysis)
  • Excellent interpersonal and communication skills, both written and verbal
  • Ability to influence and gain trust of executive management
  • Strong conceptual and analytical problem solving skills and change leader mindset
  • Ability to coach junior colleagues on tasks / projects
  • Ability to work effectively in a matrixed and rapidly change environment
  • Exceptional time management, multi-tasking and prioritization skills essential
  • Ability to interact effectively with peers and senior management
  • Outstanding PC skills (PowerPoint, Excel, Hyperion Essbase, SAP)

Req #: 200001653
Location: Columbus, OH US
Job Category: Accounting/Finance/Audit/Risk
Employment Type: Full Time
Potential Referral Amount: 3000 US Dollar (USD)

Keyword: card%20services


Posted: 2020-03-23 Expires: 2020-05-03

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JPMorgan Chase & Co.
Columbus, OH 43215

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