6 days old

JPMorgan Chase & Co.
Columbus, OH 43215
  • Job Code

Consumer & Community Banking – Control Management – Control Manager - Vice President

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide.  The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management.  Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.   


JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. Consumer & Community Banking, the firm’s largest Line of Business, serves nearly 66 million consumers and 4 million small businesses with a broad range of financial services including: personal banking, small business lending, mortgages, credit cards, merchant payments and auto financing. JPMorgan Chase & Co. continues to make investments aimed at increasing Consumer & Community Banking’s position in the marketplace. Business Banking provides deposit, credit and cash management services to companies with up to $20 million in annual revenue. This includes service to 2.5 million customers through about 2,000 Business Relationship Managers and 10,000 branch-based Small Business Specialists in 23 states. Overall, Chase serves 4 million small businesses through its Chase for Business brand, which is comprised of Business Banking, Chase Merchant Services and Ink credit cards.
Consumer & Community Banking offers an intriguing array of career opportunities within its well-established business units and support functions. Consumer & Community Banking’s unwavering commitment to attract, train, develop, and retain the best talent is on constant display within its highly-visible Control Management organization. Control Management (CM) maintains a strong and consistent control environment across the firm. With Control Managers appointed for each Line of Business, Function and Region, there is a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk.
Control Management focuses on four areas: 
 1) Control design and expertise 
 2) Risks and controls identification/assessment 
 3) Control breaks and resolution 
 4) Control governance & reporting

Role Responsibilities: 
 â€¢Business Banking Control Committee Governance and deck ownership, including implementation of Firmwide Standards impacting the Committee •Oversee and help manage IT Book of Work to ensure Control related projects are prioritized appropriately 
•Provide guidance on control framework related to technology and IT initiatives (Share drives, Share Point, Applications) based on firm requirements  
•Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols 
•Review and analyze program related data (e.g., KRI/KPI) to support business-related programs and strategies 
•Provide leadership support for the end-to-end execution of the Risk & Control Self-Assessment, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk 
•Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions 
•Ongoing monitoring and assessment of operational risk and control environment 
•Drive and manage projects and initiatives on risk & controls (e.g. awareness programs, risk expos, trainings, etc.) 
•Maintain strong engagement across multiple stakeholders and collaborate with local, regional & global stakeholders and stay abreast on risk and control agendas 
ʉۢParticipate and/or execute on risk and control based training initiatives

•Bachelor’s degree or equivalent experience required 
•7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred 
•Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate a Risk & Control Self-Assessment in conjunction with business partners  
•Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)  
•A good understanding of controls and how to apply them to different processes and businesses 
•Experience working in a matrix and across various businesses a plus 
•Proven analytical thinker with ability to identify, analyze and solve problems in a thoughtful manner 
•Able to drive project and initiatives to completion 
•Experience performing deep dive reviews to identify process and control gaps

•Business knowledge - ability to understand the business / knowledge of regulation surrounding business
 â€¢Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner 
•Networking – exceptional interpersonal skills; exceptional collaboration and relationship building skills  
•Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment 
•Process analysis / design acumen – ability to understand a process and associated risk to inform control design  
•Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions 
oUnderstanding root cause / identifying control breaks
oDeveloping timely and sustainable solutions 
oAnalyze metrics for emerging risk 
•Implementation skills
oWriting Action Plans, Procedures 
oChange Management  
•Ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making

Req #: 190078161
Location: Columbus, OH US
Job Category: Accounting/Finance/Audit/Risk
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

Keyword: card%20services


Posted: 2020-01-14 Expires: 2020-02-13

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JPMorgan Chase & Co.
Columbus, OH 43215

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