18 days old

CHI - MNC APAC Service Relationship - 171749

Singapore
  • Job Code
    171749

¡ Complete regular reviews with clients at a service monitoring level and to understand their current and long term needs. Advise them on the differentiated products and services that help them achieve their objectives

¡ Use tools, information, and delivery channels effectively to deliver the highest levels of client service including developing and maintaining Account Management Plans for top tier clients within portfolio

¡ Maintain a minimum standard of qualifying GV/SL/ Premier BOB clients within portfolio as outlined

¡ Implement and execute a strong retention strategy for new and existing clients to achieve set retention targets working with key internal stakeholders

¡ Ensure ADP client portfolio is fully aware of any product developments, enhancements or legislative changes

¡ Collaborate and keep internal stakeholders informed to ensure ADP and client needs are achieved

¡ Achieve client retention targets for allocated portfolio

¡ Proactively respond to and directly liaise with all internal stakeholders to resolve any significant client escalated issues

¡ Drive accountability across ADP for resolution of client issues

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Posted: 2019-08-29 Expires: 2019-09-28

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CHI - MNC APAC Service Relationship - 171749

ADP
Singapore

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