23 days old

CCB Talent - Workforce Planning Strategic Business Analyst

JPMorgan Chase & Co.
Newark, DE 19711
  • Job Code

CCB Talent - Workforce Planning Strategic Business Analyst

Req #: 190055844
Location: Newark, DE, US
Job Category: Human Resources
Potential Referral Amount: US Dollar (USD)

The Consumer & Community Banking (CCB) Talent organization is responsible for the acquisition and ongoing development of the CCB workforce at all levels and includes the Recruiting, Talent Development & Readiness, and Workforce Planning functions.  The team’s mission is to give CCB a competitive advantage through a talented and diverse workforce by continuously attracting the best people, investing in their development, and helping them to perform at their best.


The Workforce Planning team within the Talent organization is focused on developing scalable strategies for driving and managing large-scale or complex changes to CCB’s workforce and talent strategy, including HR Capacity Planning; Talent Redeployment & Reskilling; HR Program Management & Strategy; Communications & Change Readiness and Talent Analysis & Reporting. The team partners with the lines of business and functional groups to design and execute on these strategies. Robust, coordinated workforce planning disciplines that are proactive & consultative rather than reactive & transactional in nature are key to the success of CCB’s overall Talent Mission.



The Workforce Planning â€“ Strategic Business Analyst will work across several projects and meaningfully contribute to the Workforce Planning team’s broader book of work by conducting data analytics, creating presentations that summarize insights and articulate clear, fact-based solutions to business challenges, and partnering seamlessly with HR generalist and specialist partners and business stakeholders to produce results. This role will work across the team to complete data analysis work with a focus on impacting key business results.


We’re looking for a highly-motivated, analytical and passionate self-starter who will challenge the way we do things and have an active voice on the team. The successful candidate will:


  • Bring strong reporting skills with a focus on solving business problems using data
  • Be flexible, adaptable and intellectually curious 
  • Have strong project management, communication, and interpersonal skills; ability to multi-task and balance competing priorities
  • Bring fresh, strategic thinking to the team
  • Be collaborative and open to new challenges – a natural problem solver who takes ownership of their work
  • Own projects end-to-end, developing a well-rounded skillset and building a strong network across the organization in the process
  • Have strong skills to build presentations using data to make recommended changes.


Day-to-day responsibilities will vary based on the team’s always-evolving priorities, but will make a direct impact on Chase’s mission to ensure that we have best-in-class people practices in place, resulting in a competitive advantage through a talented, diverse, and inclusive workplace. Examples include headcount analysis; creating forward-looking views of hiring demand and workforce reduction to identify opportunities for large-scale talent mobilization; and developing scalable, data-driven plans to reskill talent.





  • 3-5 years business, strategy or HR experience, with strong analytical/reporting components 
  • Strong Excel skills a must and experience with Business Objects, Access required
  • Experience with Tableau, and/or other dashboarding tools preferred
  • Analytical mindset – critical thinking skills; ability to manipulate and translate complex data sets and summarize key findings succinctly
  • Systems analysis – ability to quickly understand how databases, systems and processes work, consistently identifying efficiencies and improvements, and making the most of the information available
  • Attention to detail – ability to assess high level trends while also identifying and understanding nuances
  • Business/client-centric orientation – strong client focus, with a consistent awareness of how business outcomes are tied to the HR book of work; ability to identify problems and consultatively develop approaches to addressing them
  • Executive communications – experience creating executive presentations using data to support recommendations and tell a clear story; ability to communicate data and trends simply and concisely
  • Ability to think beyond current business requirements and anticipate future needs
  • Self-starter who balances when to escalate and when to problem-solve self-sufficiently



Keyword: consumer%20banking


Posted: 2019-11-20 Expires: 2019-12-20

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CCB Talent - Workforce Planning Strategic Business Analyst

JPMorgan Chase & Co.
Newark, DE 19711

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