1+ months

CCB Finance - Control Manager - Associate

JPMorgan Chase & Co.
Wilmington, DE 19801
  • Job Code

CCB Finance - Control Manager - Associate

Req #: 190092270
Location: Wilmington, DE, US
Job Category: Accounting/Finance/Audit/Risk
Potential Referral Amount: 3000 US Dollar (USD)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide.  The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management.  Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.



Chase Consumer & Community Banking offers services to consumers and businesses through bank branches, ATMs, digital and telephone banking. CCB is organized into Consumer & Business Banking, Home Lending and Card, Merchant Services & Auto. Consumer & Business Banking offers deposit and investment products and services to consumers, and lending, deposit, and cash management and payment solutions to small businesses. Home Lending includes mortgage origination and servicing activities, as well as portfolios consisting of residential mortgages and home equity loans. Card, Merchant Services & Auto issues credit cards to consumers and small businesses, offers payment processing services to merchants, and originates and services auto loans and leases.


Consumer & Community Banking Finance is committed to supporting and enabling the strategic and financial objectives of the business, while ensuring a sound control environment. The teams also provide CFO, P&A and Business Management services to their respective function heads and organizations.


Control Management (CM) maintains a strong and consistent control environment across the firm. With Control Managers appointed for each Line of Business, Function and Region, there is a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk.

Control Management focuses on four areas: 

1) Control design and expertise
2) Risks and controls identification and assessment/ CORE  
3) Control breaks and resolution

4) Control governance & reporting

Role Responsibilities:
  • Provide leadership support for CCB Finance Planning and Analysis (P&A) team including the end-to-end execution of the Risk & Control Self-Assessment processes and the implementation of the new CORE framework. Highlight control breaks and related remediation in order to reduce financial loss, regulatory exposure, and reputational risk

  • Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols

  • Review and analyze program related data (e.g., KRI/KPI) to support business-related programs and strategies

  • Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions

  • Support the broader CCB Finance Control agenda for the P&A team on control related programs such as Dashboard control framework, Access (including RBAC), Record Retention, Model/User Tool support & governance, business resiliency, monthly control reporting, Issue management & Triage and CORE/RCSA development & support. 


  • Bachelor’s degree or equivalent experience required

  • 5+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred

  • Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate a function or LOB in conjunction with business partners

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)


  • Business knowledge - ability to understand the business and/or Function  including knowledge of regulation landscape
  • Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner

  • Networking - exceptional interpersonal skills; exceptional collaboration and relationship building skills

  • Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment

  • Process analysis / design acumen - ability to understand a process and associated risk to inform control design

  • Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions

    • Understanding root cause / identifying control breaks

    • Developing timely and sustainable solutions

    • Analyze metrics for emerging risk

  • Implementation skills
    • Writing Action Plans, Procedures

    • Change Management

  • Ability to make subjective and informed decisions , influence stakeholders and justify decision making


Keyword: card%20services


Posted: 2019-10-04 Expires: 2019-12-29

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CCB Finance - Control Manager - Associate

JPMorgan Chase & Co.
Wilmington, DE 19801

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