1+ months

CCB - Digital Fraud - Risk Manager - Vice President

JPMorgan Chase & Co.
Columbus, OH 43215
  • Job Code

CCB - Digital Fraud - Risk Manager - Vice President

Req #: 190100457_1
Location: Columbus, OH, US
Job Category: Accounting/Finance/Audit/Risk
Potential Referral Amount: US Dollar (USD)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/.


Our Firmwide Risk function is focused on cultivating a stronger, unified culture that embraces a sense of personal accountability for developing the highest corporate standards in governance and controls across the firm. Business priorities are built around the need to strengthen and guard the firm from the many risks we face, financial rigor, risk discipline, fostering a transparent culture and doing the right thing in every situation. We are equally focused on nurturing talent, respecting the diverse experiences that our team of Risk professionals bring and embracing an inclusive environment.


CCB Risk

Chase Consumer & Community Banking (CCB) serves consumers and small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Consumer & Community Banking Risk Management partners with each CCB sub-line of business to identify, assess, prioritize and remediate risk. Types of risk that occur in consumer businesses include fraud, reputation, operational, credit, market and regulatory, among others

The Consumer and Community Banking (CCB) Digital Risk Manager is a newly created function in Consumer Banking Risk Management.  The Risk Manager will be accountable for managing digital fraud risk with a specific focus on defining new capabilities for both existing and new products.  The individual for this role should have extensive experience in mitigating fraud for digital financial products such as electronic money movement, digital account opening, and payment capabilities.  The Manager will lead and coordinate the review of internal and external digital risk capabilities and help to refine the target state roadmap and ensure proper prioritization of the existing book of work. 


In your first 30-60 days you will:

  • Compile a  view of the threat landscape both in Digital financial services and other related industries

  • Build familiarity with our existing capabilities and form a point of view on their strengths and weaknesses

  • Identify key stakeholders and partners and begin to formulate working relationships

  • Begin to build subject matter expertise in how fraud behaves in our digital channels to identify opportunities

  • Identify key industry forums to participate in to identify best practices


In the next 60-90 days you will:

  • Define proposal for what our 12-24 month view of a best in class digital fraud management target state

  • Support this proposal with priorities identified by partnering with data scientists to determine greatest opportunities

  • Begin to influence day-to-day fraud management activities of the team in a leadership position

Ongoing you will:
  • Communicate with excellence your findings to executive management both verbally and in written documents

  • Propose the priority of future investments and influence the priority setting of short-term backlogs

  • 7+ years of deep fraud and digital risk experience, prior mobile/online  Banking experience

  • Demonstrated ability to innovate. The person in the role must demonstrate open-mindedness and the willingness to explore new views and ways of evaluating the fraud and the technologies to combat fraud.   They should possess data and analytic skills and will utilize analytic skills to identity and explain data trends

  • Demonstrated experience in communicating with executive leadership to convey risk management results, outlooks, and future state vision. 

  • Ability to develop an auditable control framework for the research completed by the team

Preferred Skills
  • Quantitative experience (e.g., partnering with modelling or deep analytic teams to drive practical results and points of view)

  • Digital fraud experience (e.g., competence in understanding key macro drivers of fraud risk, customer behavior and digital strategies)

Keyword: consumer%20banking


Posted: 2019-11-04 Expires: 2020-01-02

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CCB - Digital Fraud - Risk Manager - Vice President

JPMorgan Chase & Co.
Columbus, OH 43215

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