JPMorgan Chase & Co. is a leading global financial services firm with assets of $2.5 trillion and operations worldwide.  The firm is a leader in the investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management.  Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. 

The Commercial Bank (CB) is in the midst of a multi-year initiative to transform across all business segments, sales, service, onboarding, support functions, and technology. We are taking a clean sheet of paper approach to determine how we should provide the best experience for our clients.

The Control Manager Vice President will be responsible for providing support for creating, documenting, and monitoring risk and controls for CB operational functions.  This role will be part of the CB Regulatory Operations Business Operations Executive (BOE) team reporting directly to the Control Manager Executive Director.  The role will be working closely with the Business operation leads, Transformation product teams, technology, and control colleagues across the wholesale franchise. The incumbent will also work with representatives from the business, legal, compliance, risk, audit, and technology control functions

Control Management (CM) maintains a strong and consistent control environment across the firm. With Control Managers appointed for each Line of Business, Function and Region, there is a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk.

Control Management focuses on four areas: 

1) Control design and expertise

2) Risks and controls identification/assessment

3) Control breaks and resolution

4) Risk and Control governance & reporting

Role Responsibilities:

·         Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols

·         Review and analyze program related data (e.g., KRI/KPI) to support business-related programs and strategies

·         Provide leadership support for the end-to-end execution of the Risk & Control Self-Assessment, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk

·         Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions

·         Ensure that the JPMorgan Operational Risk Framework (CORE) is in place and operating effectively

·         Act as point of expertise for Operational risk, advising business partners and other functional groups, on emerging and key risk trends, risk events and issues, Key Risk Indicators and other metrics, risk identification, risk appetite, tolerance and governance

·         Conduct regular Risk Assessments / Deep Dives and Significant Event Reviews identifying key risks and mitigation measures

·         In crisis scenarios, independently assess operational processes, highlight risk scenarios / recommend solutions and proactively manage risks resulting from industry regulatory and/or business decisions and strategic initiatives