1+ months

Card Services - Pricing, Strategy, Competitive Intelligence & Customer Experience Associate

Wilmington, DE 19801
  • Job Code

Card Services - Pricing, Strategy, Competitive Intelligence & Customer Experience Associate

Req #: 190040464
Location: Wilmington, DE, US
Job Category: Marketing/Communications
Potential Referral Amount: 0 US Dollar (USD)


The Associate in Centralized Pricing is responsible for the development, execution and project management of Credit Card Pricing initiatives. This position will be responsible for recommending and implementing tactical and strategic, regulatory and yield management initiatives, ensuring initiatives are thoroughly developed, tested and are regulatory compliant. The candidate will take on a key role for the Center of Excellence for Pricing Strategy Development. The individual must have credit card project management and or system development experience and knowledge of Pricing regulations. They must possess excellent relationship management skills and have the ability to work across all levels of the organization.


Key Areas of Responsibility 


- Plan and effectively lead, problem-solve and develop framework that would accord competitive positioning for the Firm. 


- Design and structure quantitative and qualitative analyses. Identify major issues and actionable opportunities, design solutions, and quantify potential bottom-line financial impact across work streams.


- Synthesize impactful findings, develop recommendations.


- Advise and influence client stakeholders on key business decisions and change efforts.- Assist in multiple concurrent Pricing projects from business requirements development through project implementation


- Proactively identifying process improvements and work to achieve consensus while driving implementations and maintaining standard business practices  


- Work with cross functional teams including IT, Legal, Customer Service and Compliance to develop requirements and test plans across Core applications 


- Develop validations based on review analysis pre and post project implementations


- Project manage the efforts of cross functional teams to ensure project timelines are achieved related to prioritized initiatives 


- Ensure recommendations are tracked through implementation and reported accurately


The ideal candidate for this position is someone who is able to multitask, thrives in a fast-paced environment, and takes ownership of tasks. The individual will   have regular interaction with SMEs from organizations across the bank including IT, Marketing, Operations, Finance, Law and Credit. Credit Card experience, preferably on TSYS platform, is preferred. 

- 2+ years’ experience in Business Project management, IT project management and system development in a credit card environment

- Bachelor’s degree in Business Administration, Project Management, MIS required; Masters degree preferred

- Strong management and project management skills including credit card Regulatory knowledge

- Strong communication and analytical skills with ability to manage cross-functional teams

- Ability to drive and direct meetings with exceptional analyses and quantitative data is a must

- Ability to write business requirements is strongly preferred but not required

- Strong understanding of “IT” application or Pricing development is also strongly preferred

Keyword: card%20services


Posted: 2019-04-25 Expires: 2019-06-23

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world.

Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries.

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Card Services - Pricing, Strategy, Competitive Intelligence & Customer Experience Associate

JPMorgan Chase & Co.
Wilmington, DE 19801

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