12 days old

Business Process Analyst I

JPMorgan Chase & Co.
Elgin, IL 60120
  • Job Code

Business Process Analyst I

Req #: 190066951
Location: Elgin, IL, US
Job Category: Accounting/Finance/Audit/Risk
Potential Referral Amount: US Dollar (USD)


The Fraud Core Controls team prepares, performs and provides risk identification with possible solutions. The team manages issue identification and evaluation, action plans, control and process enhancements, business process mapping, RCSA testing and evaluations, control effectiveness monitoring, automation oversight and pre and post implementation testing. Status summaries are regularly reported to key stakeholders to ensure transparency.


Candidates for this role should be highly-motivated, self-starters with strong analytical and technical skills. The candidate will interact with operational business managers and support partners in the course of their responsibilities and will need excellent written and verbal communication skills. The candidate should have proven leadership skills and be an effective people manager. Proficiency with management reporting, analytics, and business or project management is recommended. An understanding of operational risk and control structures is needed.



Responsibilities (include but are not limited to):
  • Understanding of risks and controls and ability to identify and articulate potential process improvements

    • Provide insights/root causes for business performance

    • Identify new operational and process opportunities

    • Develop business case preparations

  • Managing oversight of automation efforts, procedure review and testing and control reporting

    • Identify opportunities  and making recommendations through the understanding of business requirements and the collecting, analyzing and validating of data

    • Effectively communicate and present analyses / recommendations in verbal and written form to a wide audience that is clear, concise and easy to understand

  • Day to day focus is on production and development initiatives. Resolution of problems or transactions where expertise is required to interpret or administer policies, guidelines or processes. Develop a team to support the assigned business

    • Identify and create key metric reporting for Sr. Leadership

    • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion

    • Partner with Legal, Compliance, and Control Officers on projects (Example: Process mapping, legal obligations, letter development, etc…)

  • Have ownership of multiple processes, report and/or procedures. Considered analytical or procedural experts for the assigned duties/tasks.

    • Manage Issue Resolution projects and plans. Develop test methodologies for Action Plan Testing, Validations and Issue evaluations

    • Work with business to identify evidence and calibrate response for each work stream

    • Coordinate oversight and validation of results and communication to applicable sub pillars and business leadership

  • Expected to assist others in analysis or project effort execution as needed, handle more complex systemic analysis, and have proven abilities to present findings in understandable and actionable manners.

  • May manage, direct and/or coach employees


  • Exceptional analytical, interpretive and problem solving skills, which require interpreting large amounts of data and its impact to operations and production

  • Able to thrive in a dynamic and fast-paced environment with the ability to prioritize competing deliverables due to changing timelines

  • Have excellent communication and inter-personal skills. Able to clearly convey complex information while adjusting style to the intended audience

  • Proven organizational and project manager abilities. Able to take prompt and proactive action to accomplish objectives and achieve goals beyond what is expected

  • Effective leader in a virtual environment with coaching and influencing skills

  • Strong CCB operational process knowledge to drive risk and control agenda

  • Knowledge of regulatory and legal obligations, operational risk, control assessment and testing methodologies

  • Familiar with software packages / platforms (SQL, SAS, UNIX, Teradata, Oracle) is a plus.

  • Bachelor's Degree and / or equal proven work experience in a quantitative discipline from an accredited college / university required and/or proven work experience demonstrating abilities and knowledge

Keyword: card%20services


Posted: 2019-10-01 Expires: 2019-10-31

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Business Process Analyst I

JPMorgan Chase & Co.
Elgin, IL 60120

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