11 days old

Business Analyst II

JPMorgan Chase & Co.
Wilmington, DE 19801
  • Job Code

Business Analyst II

Req #: 190081381
Location: Wilmington, DE, US
Job Category: Credit
Potential Referral Amount: 0 US Dollar (USD)

As a Business Analyst II, you will be responsible for gathering, analyzing and reporting data utilizing your SAS and SQL skills for testing of controls and processes to ensure compliance with internal bank policy and regulatory requirements. You will work directly with data, creating meaningful analysis, reports and management presentations in support of Senior Management, business unit, client or function activities.  You will also be accountable for recognizing opportunities and recommending enhancements to existing/ new process flow(s) to improve effectiveness, efficiency and quality of the customer experience.

As a Business Analyst II you will:

  • Build and execute complex queries based upon the business needs
  • Translate large ambiguous datasets into actionable information
  • Work with peers and leadership to manage and support key activities in the department
  • Coach and mentor less experienced team members

Key Responsibilities:

  • Identify and perform root cause analysis on process breaks, strategy enhancements and implement solutions

  • Review detailed reports of findings, presenting any irregularities to management

  • Provide documentation of issues and suggested solutions intended to improve the control environment, streamline the business and achieve operational excellence

  • Conduct analysis and evaluation of business controls to ensure audit readiness

  • Create environment of reliable data, transparency of issues, escalation and accountability

  • Adjust approach when necessary, in light of new findings, to ensure appropriate focus and coverage

  • Independently conduct initial research, evaluation, and analysis

  • Identify internal process opportunities and initiate strategic plans

  • Develop recommendations to strengthen internal controls and improve operational efficiency

  • Utilize knowledge of business to level set the issues and escalate as appropriate

  • Conduct various adhoc projects

Basic Qualifications:

  • 3+ years of SAS and SQL experience

  • 5+ years of related experience in Business Management, Finance, Analytics, or related fields.

  • Strong business analysis and problem solving skills and experience; including good working knowledge of data analysis, manipulation of data, and root cause analysis.

  • Ability to evaluate and analyze data from multiple sources in a fast-paced environment; Working knowledge of data manipulation and reporting.

  • Ability to handle multiple projects at the same time and willingness to perform across multiple roles (contributor to and management of tasks).

  • Ability to adapt to changing needs & deadlines.

  • Excellent attention to detail and concern for all aspects of the job.

  • Strong oral and written communication skills by clearly conveying information & adjusting style to the intended audience.

  • MS Office skills, especially Excel



Preferred Skills:

  • Minimum 2-4+ years of experience with risk and control assessments

  • Minimum 2-3+ years of process improvement experience

  • Minimum 2-4+ years of audit, compliance experience or financial services

  • Minimum 2-3+ years experience in process management or project management role

  • Expertise in utilizing SAS, Oracle, and MS Office analysis tools

  • Ability to analyze and apply regulatory requirements to existing or proposed policies, procedures and processes

  • Ability to interact with all levels of management and business partners

  • Ability to work independently with minimal supervision

  • Must be able to effectively handle competing priorities and have the ability to work as a part of multiple teams

  • Must have outstanding attention to detail and ability to learn complex processes that affect various functions and business units within Chase

  • Excellent oral and written communication skills

  • Welcomes and is adaptable to change

Keyword: card%20services


Posted: 2019-09-05 Expires: 2019-10-05

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Business Analyst II

JPMorgan Chase & Co.
Wilmington, DE 19801

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