16 days old

Bilingual Implementation Consultant (HR / Benefits) - Spanish speaking - 182886

Augusta, GA 30901
  • Job Code
    182886
\u003Cdiv\u003E\u003Cstrong\u003EADP is hiring a Implementation Consultant I.\u003C/strong\u003E In this position you will provide in-depth consulting services, using advanced functional knowledge, and advanced product expertise to manage implementations consistent with Total Client Experience solution delivery. Consultants collaborate with the clients to analyze existing systems, policies and procedures in connection with client business objectives. They apply industry knowledge, using sophisticated functional and product expertise, to optimize configurations and utilization. Consultants recommend modifications to client systems, policies and procedures to further business and implementation objectives. Consultative professional advice may be fee based, depending on the circumstances.\u003Cbr /\u003E\u003Cbr /\u003EConsultants have Project Management level accountability. Depending on the scope and complexity of the project, and available staffing, Consultants often act in a capacity equivalent to a Project Manager.\u003Cbr /\u003E\u003Cbr /\u003EConsultants coordinate with other ADP departments and work as part of an integrated team to address and resolve product, service and client-relations issues that implicate the overall framework, quality and standards of implementation services, and the development of new/revised approaches and techniques. Until the client is transitioned to ADP\u0027s Client Service organization following implementation, Consultants manage the client relationship.\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EAt ADP we are driven by your success.\u003C/strong\u003E We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.\u003Cbr /\u003E\u003Cbr /\u003EWe strive for every interaction to be driven by our \u003Cstrong\u003ECORE\u003C/strong\u003E values: \u003Cstrong\u003EInsightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, \u0026 Social Responsibility.\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003ERESPONSIBILITIES:\u003C/strong\u003E\u003C/div\u003E \u003Cdiv\u003E \u003Cul\u003E \u003Cli\u003EManages the client implementation process\u003C/li\u003E \u003Cli\u003EDevelops and maintains effective, proactive relationships and communications with clients and ADP departments/associates to contribute to a successful overall client experience.\u003C/li\u003E \u003Cli\u003EConducts project initiation activities.\u003C/li\u003E \u003Cli\u003EEstablishes and manages activities towards project milestones independently or in conjunction with Project Manager.\u003C/li\u003E \u003Cli\u003ECommunicates continuously with clients and ADP Project Managers regarding project status as necessary to ensure all assigned tasks are completed according to schedule.\u003C/li\u003E \u003Cli\u003EMaintains milestones and project status in ADP Project Management Applications.\u003C/li\u003E \u003Cli\u003EOvercomes client and internal obstacles to timely project completion, and coordinates with other departments as necessary to obtain objectives.\u003C/li\u003E \u003Cli\u003EParticipates in formal hand-off of \u0026quot;live\u0026quot; system to other ADP departments.\u003C/li\u003E \u003Cli\u003EApplies implementation process methodology in furtherance of business objectives.\u003C/li\u003E \u003Cli\u003EManages implementations for specific/specialized product(s) by working with the client to implement solutions that directly impact the entire client organization.\u003C/li\u003E \u003Cli\u003EAnalyzes existing client systems, interface requirements, operational needs, etc. in order to counsel client in the functional system design and/or system configurations and/or product adaptation of client\u0027s needs.\u003C/li\u003E \u003Cli\u003EDetermines optimal conversion methodology; then documents and delegates the accurate and timely conversion of client\u0027s data to the Data Conversion Services team.\u003C/li\u003E \u003Cli\u003EBuilds client control information.\u003C/li\u003E \u003Cli\u003EOversees integration to both ADP and Non ADP systems.\u003C/li\u003E \u003Cli\u003EAssesses the ideal conversion method.\u003C/li\u003E \u003Cli\u003EGuides client and/or team on functional design and integration into client\u0027s infrastructure\u003C/li\u003E \u003Cli\u003EConsults with client to guide client\u0027s pre- and post-implementation testing of workforce management solutions.\u003C/li\u003E \u003Cli\u003EMonitors system testing during conversion ensuring accuracy.\u003C/li\u003E \u003Cli\u003EIdentifies needs and delivers professional consulting services (potentially fee-based) to client including one or more of the following:\u003C/li\u003E \u003Cli\u003ECreates complex custom reports.\u003C/li\u003E \u003Cli\u003ECustomizes ADP products/services or modules to meet client needs by understanding the Client\u0027s internal business needs, the Consultant then makes recommendations and provides solutions to meet these needs.\u003C/li\u003E \u003Cli\u003EProvides business process re-engineering recommendations required to achieve a successful conversion.\u003C/li\u003E \u003Cli\u003EDesigns and delivers client-defined systems and processes along with tools and/or databases.\u003C/li\u003E \u003Cli\u003EUndertakes special projects related to implementation.\u003C/li\u003E \u003Cli\u003EConsults with Client to develop customized training to meet Client needs.\u003C/li\u003E \u003Cli\u003EManages assigned business through internal systems.\u003C/li\u003E \u003Cli\u003ERecommends modifications to client implementation time tables based on client or ADP business needs.\u003C/li\u003E \u003Cli\u003EMaintains and expands knowledge / proficiency on function, products, services, and best implementation practices industry-wide.\u003C/li\u003E \u003Cli\u003ERecommends product and service changes to further business development and optimize client satisfaction.\u003C/li\u003E \u003Cli\u003EProvides technical support to less senior Implementation associates.\u003C/li\u003E \u003Cli\u003EParticipates in task forces and stretch assignments\u003C/li\u003E \u003Cli\u003EParticipates in local activities such as User Groups, Information Sessions, Sales Meetings and all other appropriate activities.\u003C/li\u003E \u003Cli\u003EMentors, coaching, training and providing technical support to less experienced implementation consultants.\u003C/li\u003E \u003Cli\u003EActing as a consultant to the client, applies expertise in specialized functional areas (HRIS, Benefits, HR, Payroll or TLM etc) and their systems to advise client on the integration of ADP workforce management solutions into their infrastructure.\u003C/li\u003E \u003Cli\u003EProbes clients to uncover technical direction, business challenges and potential obstacles. Influences a project strategy through functional, technical product knowledge and broader functional system knowledge which integrates customers\u0027 needs with an array of ADP offerings.\u003C/li\u003E \u003Cli\u003EAssesses client\u0027s needs for additional training and services.\u003C/li\u003E \u003Cli\u003EUses functional area knowledge and industry specific experience regarding project experience to anticipate obstacles and proactively searches for solutions.\u003C/li\u003E \u003Cli\u003ERequires overnight travel, possibly up to 25% of time\u003C/li\u003E \u003Cli\u003EDemonstrates project management skills and strategic communication skills.\u003C/li\u003E \u003C/ul\u003E \u003Cstrong\u003EQUALIFICATIONS REQUIRED:\u003C/strong\u003E\u003C/div\u003E \u003Cdiv\u003E \u003Cul\u003E \u003Cli\u003E2-4 years of strong /professional consulting experience in the Functional Area, or sufficient equivalent experience as a practitioner in the \u0026quot;systems-related\u0026quot; end of a professional Functional Area.\u003C/li\u003E \u003Cli\u003EBachelors Degree or equivalent in education and experience\u003C/li\u003E \u003Cli\u003EBilingual in Spanish and English\u003C/li\u003E \u003C/ul\u003E \u003C/div\u003E \u003CP\u003E\u003Cdiv\u003E\u003Cstrong\u003EPREFERRED QUALIFICATIONS:\u003C/strong\u003E Preference will be given to candidates who have the following:\u003Cbr /\u003E \u003Cul\u003E \u003Cli\u003EProgress towards professional certification desirable.\u003C/li\u003E \u003Cli\u003EMentor new and less senior Implementation associates.\u003C/li\u003E \u003Cli\u003EProvide leadership, guidance and direction to team members in absence of manager.\u003C/li\u003E \u003Cli\u003EParticipate in special projects, task forces and stretch assignments as required.\u003C/li\u003E \u003Cli\u003EAt higher levels may be asked to generate new business leads by updating existing clients on new features and enhancements.\u003C/li\u003E \u003Cli\u003EStrong service orientation\u003C/li\u003E \u003Cli\u003EDecisive and independent thinker\u003C/li\u003E \u003Cli\u003EBuilds consensus through stakeholder identification and involvement\u003C/li\u003E \u003Cli\u003EAdaptable, able to overcome obstacles through new ideas\u003C/li\u003E \u003Cli\u003EStrong relationship building/networking skills and creates viable networks\u003C/li\u003E \u003Cli\u003ETranslates vision into action through appropriate objectives and resources\u003C/li\u003E \u003Cli\u003ECommitted to accomplishment through ADP values\u003C/li\u003E \u003Cli\u003EWorks Independently\u003C/li\u003E \u003Cli\u003EStrong Presentation Skills\u003C/li\u003E \u003Cli\u003EPositive response to changes in work environment or tasks\u003C/li\u003E \u003Cli\u003EPractices and promotes open communication\u003C/li\u003E \u003Cli\u003EViews situations from multiple perspectives\u003C/li\u003E \u003Cli\u003EUses time and resources efficiently\u003C/li\u003E \u003Cli\u003ECompetent in Microsoft Office Applications including Live Meeting\u003C/li\u003E \u003Cli\u003EDemonstrated conflict resolution skills\u003C/li\u003E \u003Cli\u003EExcellent communication skills (persuasion, motivation)\u003C/li\u003E \u003Cli\u003EExcellent analysis skills\u003C/li\u003E \u003Cli\u003EResults-orientation/exceeding client expectations\u003C/li\u003E \u003Cli\u003EOrganizational skills\u003C/li\u003E \u003Cli\u003ETime Management\u003C/li\u003E \u003Cli\u003EProject Management skills\u003C/li\u003E \u003Cli\u003EResourcefulness\u003C/li\u003E \u003Cli\u003EExcellent facilitation skills\u003C/li\u003E \u003C/ul\u003E \u003C/div\u003E\u003C/P\u003E \u003CP\u003EWe\u0027re designing a better way to work, so you can achieve what you\u0027re working for. Consistently named one of the \u0027Most Admired Companies\u0027 by FORTUNE\u00AE Magazine, and recognized by DiversityInc\u00AE as one of the \u0027Top 50 Companies for Diversity,\u0027 ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. \u0022Always Designing for People\u0022 means we\u0027re creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.\u003C/P\u003E \u003CP\u003EAt ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.\u003C/P\u003E

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Posted: 2019-10-28 Expires: 2019-12-12

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Bilingual Implementation Consultant (HR / Benefits) - Spanish speaking - 182886

ADP
Augusta, GA 30901

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