23 days old

Assistant Planner, Airport Facilities Maintenance

American Airlines
Chicago, IL

Location: Chicago O'Hare Intl Apt (ORD-TRML) 
Additional Locations: None
Requisition ID: 19866 


Join us for a career with endless possibilities.

Looking for a job where a passion for innovation, a culture of teamwork, and opportunities for growth are valued and rewarded? You’ve come to the right place.


You don’t have to be an airline aficionado to join American Airlines. It takes more than cool planes to keep us ahead of the curve, and thanks to our team of behind the scenes professionals, we do just that. As the largest airline in the world, American Airlines is in the business of serving the global travel needs of our customers. At the core of the Company is our commitment to each customer and each employee. We are dedicated to developing and delivering what our customers value and are willing to pay for. Customer-centric planning, innovative marketing, and an exceptional customer experience are supported by a cadre of talented people.


What does it take to join us? We’re glad you asked! We expect exceptional skills in your discipline and a dedication to being the best as we relentlessly pursue our goal of being not just the largest airline in the world, but also the best airline in the world.


Fortunately, we’re building on almost a century of innovation and firsts in our industry – and we plan to continue that tradition of excellence.

About The Job

This job is a member of the Hubs & Gateways Team within the Customer Experience Division. This position will be responsible for supporting the Facility Maintenance Operations Center (FMOC) with all service and equipment requests.


Specifically, you'll do the following:

  • Oversees and monitors the facility CMMS (Data Stream) for daily work orders and compliance
  • Oversees and monitors the facility CMMS (Data Stream) for monthly PM Performance
  • Provides monthly reports through the facility CMMS (Data Stream) on equipment performance
  • Provides reports on request for equipment repetitive trouble calls to aid in equipment reliability
  • Oversees and monitors department flight delay statistics
  • Interacts and investigates delays given to the facility maintenance department to ensure accuracy
  • Oversees vendor logs and interfaces with vendors and business partners on service calls, both for facilities and the departments and equipment that we support, throughout the Airport
  • Oversees and provides reports through our secondary CMMS program COMMAND, to aid in responding to supporting department project and requests
  • Directly interfaces with both bag system management specialists and Facility CSM’S on adequate manning levels for the work that is planned
  • Monitors hot work permits for American Airlines Facility mechanics as well as outside vendors who are to comply with American Airlines policy and procedures
  • Attends planning meetings at the request of American Airlines management, for FMOC operations
  • Fills in on BHS oversight as needed
  • Maintains accurate and up to date holiday and vacation records
  • Creates shift schedules when changes of the new bid have taken place
  • Participates in recording of mechanics time upon request
  • Calls overtime in accordance with company and departmental records

About The Job (continued)

  • Insures all overtime records are up to date
  • Prioritizes and routes incoming trouble calls to ensure action is taken in a timely manner
  • Conducts annual zero out OT procedure
  • Sends weekly OT report to the department Manager
  • Monitors and maintains the Acting crew chief list


Required Qualifications

  • High school diploma or GED Equivalency
  • Previous office/clerical experience


Preferred Qualifications

  • Knowledge of MS Office to include Word, Excel, Powerpoint, Outlook, etc.
  • Knowledge of policies, procedures and corporate structure
  • Ability to prioritize work, be detail oriented and meet deadlines
  • Ability to perform in a fast paced environment and handle multiple tasks simultaneously
  • Ability to be self-motivated with strong organizational skills
  • Ability to grasp concepts and functionality of specific software and programs

Additional Locations: None
Requisition ID: 19866 


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Assistant Planner, Airport Facilities Maintenance

American Airlines
Chicago, IL

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Assistant Planner, Airport Facilities Maintenance

American Airlines
Chicago, IL

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