29 days old

Assistant Director of Residential Operations

Amherst College
Amherst, MA 01002
  • Job Code
    112069021


Amherst College invites applications for the Assistant Director of Residential Operations position. The Assistant Director of Residential Operations is a full time, year-round position, job group and level PT-3. Amherst College has profoundly transformed its student body in terms of socioeconomic status, ethnicity, and nationality, among other areas. Today, nearly one-quarter of Amherst's students are Pell Grant recipients; 45 percent of our studentsidentify as domestic students of color. Our expectation is that the successful candidate will excel at working in a community that is broadly diverse with regard to race, ethnicity, socioeconomic status, gender, nationality, sexual orientation, and religion.

Reporting to the Director of Residential Life and as a member of the Residential Life team, the Assistant Director of Residential Operations focuses on the development of communities that emphasize holistic student development for all in an environment that is challenging and supportive. The Assistant Director is a champion for bridging the importance of where students live with the academic experience.

The Assistant Director works collaboratively and liaisons with the Facilities and Operations teams to maintain the daily operations of our 34 residence halls. The Assistant Director sets the protocol for coordinating repairs, organizing the Commencement, Reunion and Summer Housing transition schedule, and ensuring accurate inventory of residence hall furniture. The Assistant Director assesses student housing trends and benchmarks information against peer institutions, and maintains reports on numbers and housing data to provide advice on current analytics.

Amherst College has a commitment to diversity, and the Assistant Director must be able to take appropriate actions to support the College's efforts to create a respectful, inclusive, and welcoming learning environment for all.

Summary of Principal Duties and Responsibilities:
  • Housing Operations - Manage all housing related technology, facilitate all housing room assignments and oversee the room change process , collaborate with the Director of Residential Life to manage housing overflow and room configurations, coordinate requests with the Offices of Accessibility, Student Health, Dining Services, Community Standards and Case Management, oversee the Fall, Spring and Summer move-in processes, as well as transition periods, collect and present housing occupancy figures and manage/respond to all reporting mechanisms., coordinate all hall and room damage charges and billing processes, oversee the non-enrollment and resident \u2018no-show' management and contacts , oversee the production of all office forms and marketing information, supervise and train student workers on storage and room change procedures, lead and manage the student storage schedule and communications in preparation for, and during each opening and closing
  • Office of Residential Life - Support the Office of Residential Life with student social life, party policy, and programming regarding sexual violence, drug, and alcohol education, co-train Community Development Coordinator staff to mediate roommate conflicts and disputes. Manage mediations which may become elevated, participate in regularly scheduled individual meetings with students and supervisor, submit annual reports to the Director of Residential Life each year, participate in a wide range of discussions regarding strategic planning for the department and the Office of Student Affairs, serve on campus-wide committees as deemed necessary
  • Campus Support and Case Management - Work closely with Keefe Student Health Center and the Counseling Center to support the health, safety, and wellbeing of Amherst students, work with the Associate Dean of Case Management, Case Manager, and Senior Associate Dean on crisis work and wellness interventions, participate in Behavioral Intervention meetings
  • Office of Community Standards - Serve as a conduct officer/co-adjudicator as needed for Standards Adjudication Processes (CSAPs), promoting practices and procedures that support students' wellness and interdependence, and encouraging mindfulness related to the wellbeing of the self and of others living together in community, collaborate with student staff and broader student community to set high community standards

QUALIFICATIONS
  • Master's degree in Business, Higher Education, Student Development, Student Personnel or a related field
  • 2-3 years of experience in residence life
  • Strong written and verbal communication, interpersonal, time management and organizational skills
  • Working knowledge of student development theory
  • Demonstrated experience in conflict resolution and learning outcomes
  • Prior experience with computer software including Microsoft Office, Google's productivity tools, and StarRez (or similar housing management software)
  • Commitment to working with a diverse community
  • 2-3 years previous experience working with StarRez, webpage design preferred
APPLICATION INSTRUCTIONS

Interestedcandidates are asked to submit a cover letter, resume, and the names and contact information (email and/or telephone numbers) for three professional references. Review of applications will continue until the position is filled.
ABOUT AMHERST COLLEGE
Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts, a town of approximately 35,000 residents in the western part of the state. The college's community is composed of about1,800 students from 48 states, plus Washington, D.C., Puerto Rico and 54 countries around the world, and about 1,000 staff and faculty. The college's scenic 1,000-acre campus includes a 500-acre wildlife sanctuary and the Book & Plow Farm ; three museums: Emily Dickinson Museum , Beneski Museum of Natural History and Mead Art Museum ; and multiple educational and cultural venues and resources through the Five College Consortium. The town of Amherst offers an amazing variety of coffee shops, restaurants and entertainment, and a very active outdoor life. Our vibrant campus, diverse community and beautiful surrounding, makes Amherst College and the Town of Amherst the perfect place to work, learn and live!

PI112069021

<br/><br>Amherst College invites applications for the Assistant Director of Residential Operations position. The Assistant Director of Residential Operations is a full time, year-round position, job group and level PT-3. Amherst College has profoundly transformed its student body in terms of socioeconomic status, ethnicity, and nationality, among other areas. Today, nearly one-quarter of Amherst's students are Pell Grant recipients; 45 percent of our studentsidentify as domestic students of color. Our expectation is that the successful candidate will excel at working in a community that is broadly diverse with regard to race, ethnicity, socioeconomic status, gender, nationality, sexual orientation, and religion.<br><br>Reporting to the Director of Residential Life and as a member of the Residential Life team, the Assistant Director of Residential Operations focuses on the development of communities that emphasize holistic student development for all in an environment that is challenging and supportive. The Assistant Director is a champion for bridging the importance of where students live with the academic experience.<br><br>The Assistant Director works collaboratively and liaisons with the Facilities and Operations teams to maintain the daily operations of our 34 residence halls. The Assistant Director sets the protocol for coordinating repairs, organizing the Commencement, Reunion and Summer Housing transition schedule, and ensuring accurate inventory of residence hall furniture. The Assistant Director assesses student housing trends and benchmarks information against peer institutions, and maintains reports on numbers and housing data to provide advice on current analytics.<br><br>Amherst College has a commitment to diversity, and the Assistant Director must be able to take appropriate actions to support the College's efforts to create a respectful, inclusive, and welcoming learning environment for all.<br><br>Summary of Principal Duties and Responsibilities:<br><ul><li><strong>Housing Operations - </strong>Manage all housing related technology, facilitate all housing room assignments and oversee the room change process , collaborate with the Director of Residential Life to manage housing overflow and room configurations, coordinate requests with the Offices of Accessibility, Student Health, Dining Services, Community Standards and Case Management, oversee the Fall, Spring and Summer move-in processes, as well as transition periods, collect and present housing occupancy figures and manage/respond to all reporting mechanisms., coordinate all hall and room damage charges and billing processes, oversee the non-enrollment and resident \u2018no-show' management and contacts , oversee the production of all office forms and marketing information, supervise and train student workers on storage and room change procedures, lead and manage the student storage schedule and communications in preparation for, and during each opening and closing</li><li><strong>Office of Residential Life - </strong>Support the Office of Residential Life with student social life, party policy, and programming regarding sexual violence, drug, and alcohol education, co-train Community Development Coordinator staff to mediate roommate conflicts and disputes. Manage mediations which may become elevated, participate in regularly scheduled individual meetings with students and supervisor, submit annual reports to the Director of Residential Life each year, participate in a wide range of discussions regarding strategic planning for the department and the Office of Student Affairs, serve on campus-wide committees as deemed necessary</li><li><strong>Campus Support and Case Management - </strong>Work closely with Keefe Student Health Center and the Counseling Center to support the health, safety, and wellbeing of Amherst students, work with the Associate Dean of Case Management, Case Manager, and Senior Associate Dean on crisis work and wellness interventions, participate in Behavioral Intervention meetings</li><li><strong>Office of Community Standards - </strong>Serve as a conduct officer/co-adjudicator as needed for Standards Adjudication Processes (CSAPs), promoting practices and procedures that support students' wellness and interdependence, and encouraging mindfulness related to the wellbeing of the self and of others living together in community, collaborate with student staff and broader student community to set high community standards</li></ul><br><b>QUALIFICATIONS</b><br><ul><li>Master's degree in Business, Higher Education, Student Development, Student Personnel or a related field</li><li>2-3 years of experience in residence life</li><li>Strong written and verbal communication, interpersonal, time management and organizational skills</li><li>Working knowledge of student development theory</li><li>Demonstrated experience in conflict resolution and learning outcomes</li><li>Prior experience with computer software including Microsoft Office, Google's productivity tools, and StarRez (or similar housing management software)</li><li>Commitment to working with a diverse community</li><li>2-3 years previous experience working with StarRez, webpage design preferred</li></ul><b>APPLICATION INSTRUCTIONS</b><br><br>Interestedcandidates are asked to submit a cover letter, resume, and the names and contact information (email and/or telephone numbers) for three professional references. Review of applications will continue until the position is filled. <br><strong>ABOUT AMHERST COLLEGE <br>Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts, a town of approximately 35,000 residents in the western part of the state. The college's community is composed of about1,800 students from 48 states, plus Washington, D.C., Puerto Rico and 54 countries around the world, and about 1,000 staff and faculty. The college's scenic 1,000-acre campus includes a 500-acre wildlife sanctuary and the Book & Plow Farm ; three museums: Emily Dickinson Museum , Beneski Museum of Natural History and Mead Art Museum ; and multiple educational and cultural venues and resources through the Five College Consortium. The town of Amherst offers an amazing variety of coffee shops, restaurants and entertainment, and a very active outdoor life. Our vibrant campus, diverse community and beautiful surrounding, makes Amherst College and the Town of Amherst the perfect place to work, learn and live!<br/> <img src="https://analytics.click2apply.net/v/Oaw1PjI6zWzwSDqdu28WM"> <p>PI112069021</p>

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Posted: 2019-07-19 Expires: 2019-08-19

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Assistant Director of Residential Operations

Amherst College
Amherst, MA 01002

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