21 days old

Asset & Wealth Management, Change Mobilization, Low Code Decision Automation Associate

JPMorgan Chase & Co.
New York, NY 10007
  • Job Code

Asset & Wealth Management, Change Mobilization, Low Code Decision Automation Associate

Req #: 190096605_1
Location: New York, NY, US
Job Category: Technology
Potential Referral Amount: US Dollar (USD)

About Asset and Wealth Management 


JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset& Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking.


J.P. Morgan Asset & Wealth Management, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.


Our Team


The AWM Ops Change Mobilization team partners with Operations, Technology and Business leadership to take the best of what we do, within and across LOBs, and drive deliberate cross-pollination across AWM Operations teams, promoting global process consistency and standards.  We focus on evolving the organization’s capabilities to move from lower to higher-value added tasks, and creating agile processes, teams and infrastructure that enable differentiated client experiences and outcomes.  We follow a hypothesis-driven, data-informed approach to identify opportunities and employ co-design principles to create effective, scalable, well controlled solutions. Those solutions seek to differentially equip our people and support their development as Operations professionals of the future. We serve the broader organization and maintain a service-oriented attitude in all that we do.

Current initiatives include:  

  • Design – establish and implement design capability including service design practice using internal and external resources; implement process/decision modeling program including deploying software, creating guidelines and ongoing governance
  • Modelling & Analysis– partner with technology to agree strategic technical architecture; establish best practices for all stages of data analytics lifecycle and support adoption x-LOB
  • Intelligent Automation – identify and coordinate existing initiatives and resources, establish best practices; program manage ongoing initiatives and support BAU operations’ execution; liaise with firm-wide programs and represent AWM Operations in evaluation and implementation of existing and emerging digital tools
  • X-LOB Opportunities / Community Management – identify and provide vision, cohesion and where necessary, program management support to identified opportunities; develop and support communities of interest/practice
  • Practice Development – support the design and launch of our team’s service offerings, structure and staffing

As part of the Change Mobilization team, the Business Decision Management (BDM) center of excellence focuses on building a best in class BDM capability to optimize and automate operational decisions across AWM using a Low Code approach.


High Value Automation Projects: As an experienced Business Decision Management and Modeling professional, you will work on critical projects, modeling the current and future state process model/decision models, optimization of models, conduct interview with key stakeholders to understand the process end to end, review models with controls and risk team, obtain sign-off from stakeholders and publish the models.

Modeler: As an expert modeler, you will also be required to follow the standard notations, version management, use of asset libraries etc. to build high quality models The responsibility will include providing guidance, support and training to other process modelers on the standard notations and procedures, build standard dictionaries and asset libraries, review and publishing of models.

Capability Building and Product Management: In addition to supporting key initiatives, you will drive the support and growth of the BDM low code automation capability, and center of excellence across all aspects. This includes partnering with and driving and Technology strategy, developing and implementing governance and quality control standards, driving organizational change management, and integrating with other low code capabilities such as WF automation, RPA, etc.

Key responsibilities include:


  • Work with Subject Matter Experts to understand and document decisions within Signavio

  • Be an active member of the Design Modeling Center of Excellence and support the community of practice members.

  • Actively participate and provide hands-on support during problem identification sessions, to help capture and document problems, major issues and actionable opportunities

  • Manage and track deliverables, and provide status reports as required by management

  • Develop deep trust-based relationships with colleagues

  • Partner with Operations teams to track and monitor deliverables as they implement recommendations

  • Partner with Technology teams to design and build Implementation solutions for business decisions

  • Support the automation of decision models with Technology

  • Drive training courses across Business Decision Management and Modeling

  • Identify and raise potential roadblocks / obstacles and escalate issues to the team

  • Interact with other high-performing teams within JPM to inspire innovation and champion change throughout the bank

  • Continually look for opportunities to support the team’s service offering with a focus on repeatable, scalable, exportable practices and tools

  • 5+ years of experience working low code automation capabilities and a deep understating of low code implementation lifecycle

  • Expert knowledge on BPMN, DMN, UML and other process modelling frameworks

  • Experience with workflow automation, and associated requirements documentation

  • Hands on experience with mapping and modelling tools using DMN and BPMN– example tools include Signavio, Camunda, Sapiens, Appian, etc.

  • Must showcase skills on process modelling, decisions modelling, creating asset library, optimization of process models, simulations and prototyping

  • Experience in designing, architecting, and optimizing decisions models specifically for implementation

  • Must have expertise of process improvement and process re-engineering frameworks like Lean, Six Sigma. Yellow Belt or higher is a plus

  • Proven record of using process mapping and improvement techniques to improve process and decision efficiency, and identifying control gaps to improve overall operational capabilities

  • Ability to hold and independently drive stakeholder and working group conversations on project

  • Understanding of core concepts of data analysis, ETL, and management e.g. KPIs, KRIs, KGIs etc.

Keyword: consumer%20banking


Posted: 2019-10-22 Expires: 2019-11-21

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Asset & Wealth Management, Change Mobilization, Low Code Decision Automation Associate

JPMorgan Chase & Co.
New York, NY 10007

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