8 days old

Area Manager - Business Banking - Tacoma, WA

JPMorgan Chase & Co.
Tacoma, WA 98402
  • Job Code

Area Manager - Business Banking - Tacoma, WA

Req #: 190103411
Location: Tacoma, WA, US
Job Category: Relationship Management/Sales
Potential Referral Amount: 0 US Dollar (USD)

At JPMorgan Chase, we have an obsession for helping our clients, taking care of our employees, a strong commitment to diversity and inclusion, building relationships, and delivering extraordinary customer service.  Our Business Banking segment serves the banking needs of businesses with $1 million to $20 million in annual revenue. The Area Manager will lead a team of Business Relationship Managers (BRMs) in developing new business and deepening existing relationships to position Chase as the primary bank for our clients. 


  • Provide leadership, management, support, direction and guidance to a team of BRMs within a territory in developing new deposit, cash management and credit business while focusing on relationship-building, client experience and risk management.
  • Manage performance of individual team members, holding all BRMs accountable for achieving business priorities with a focus on client experience and risk management.  
  • Manage the area’s revenue and profitability and monitor adherence to credit quality, regulatory requirements and risk protocols; utilize reporting and metrics to monitor team performance, identify trends, and address or escalate issues in a timely manner.
  • Coach and develop team on all aspects of managing a portfolio including relationship management, prospecting, profitability, client experience, and risk management; provide expertise to team on loan structuring, pricing and developing customized solutions; help team identify solutions to complex challenges.
  • Hold BRMs accountable for understanding the personal financial goals and needs of their business clients and connecting them with specialists who can help meet their financial needs.
  • Build collaborative relationships with partners across lines of business - Chase Wealth Management, Home Lending, Branch Teams, Commercial Bank and Private Bank - to foster a One Chase, client-centric environment.
  • Actively recruit and maintain a pipeline of diverse viable candidates; select, hire, develop and retain top quality talent by creating an inclusive and respectful team environment.
  • Represent bank in a community leadership capacity such as Chamber of Commerce and local non-profit boards.

  • Seven or more years of experience in a business banking relationship management role or related business lending experience; direct in-person contact required
  • Bachelor’s degree in Finance or related field, or equivalent work experience strongly preferred
  • Prior experience in managing a relationship development team preferred
  • Expert knowledge of deposit and cash management products and services
  • Expert knowledge of business credit underwriting with commercial credit training preferred
  • Strong communication skills with individuals at all levels, internally and externally
  • Ability to  analyze reports, metrics and other data to identify trends, issues and opportunities
  • Proven ability to build collaborative relationships across the organization and influence others  to achieve desired outcomes
  • Ability to balance needs of clients with associated risks and interests of the firm 
  • Consistently uses a disciplined process to manage time; uses time strategically to balance long-term and day-to-day demands of management role
  • Ability to lead proactively through change
  • Strong current business network; viewed as a leader in community organizations with demonstrated business acumen
  • Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint
  • Ability to travel occasionally for key business and leadership meetings and training

Keyword: home%20lending


Posted: 2019-12-03 Expires: 2020-01-02

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Area Manager - Business Banking - Tacoma, WA

JPMorgan Chase & Co.
Tacoma, WA 98402

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